Hi,
First thank you for your so soon answer.
The OS on that i am working on, it is Windows 7 Enterprice.
The apps are the Acrobat reader DC and Acrobat Pro DC.
The repair option was the first step but nothing. I did not have an improving.
And you have reason. I saw that they was this functionality for both versions, it was being showing like disabled until i made changes. Then i saw this option as enabled for both apps.
I have checked its permission of document but it was not showing neither blocking or without permissions or something like denied.
and finally, i asked to my colleagues to have one verification of GPOs of our servers. But all right, there was not anything running on its GPOs
I did a test from other computer and with different documents and same situation. I saw that it is running ok. False alarm. Thank you
But thank you very much Sukrit.
Regards Juan Carlos