Since the original post, Acrobat crashed several times with BEX error. I have now disabled DEP (bcdedit.exe /set {current} nx AlwaysOff) and have not seen any BEX errors after a few days. However Acrobat is still crashing. Here are two errors associated with each crash:
Event ID 1000
Faulting application name: Acrobat.exe, version: 15.8.20082.15957, time stamp: 0x55960c1a
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17415, time stamp: 0x54504ade
Exception code: 0xe06d7363
Fault offset: 0x00014598
Faulting process id: 0x3284
Faulting application start time: 0x01d0e74b745a6c1b
Faulting application path: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe
Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll
Report Id: b464835b-533e-11e5-80ca-000d3a907940
Faulting package full name:
Faulting package-relative application ID:
Event ID 1001
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Acrobat.exe
P2: 15.8.20082.15957
P3: 55960c1a
P4: KERNELBASE.dll
P5: 6.3.9600.17415
P6: 54504ade
P7: e06d7363
P8: 00014598
P9:
P10:
Attached files:
C:\Users\user1\AppData\Local\Temp\WERCAC4.tmp.appcompat.txt
C:\Users\user1\AppData\Local\Temp\WERCC0D.tmp.WERInternalMetadata.xml
C:\Users\user\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_Acrobat.exe_a5b0db4 7cb38998dd8e0c5d5c81b85e7b3d7c8b_aab9ae81_cab_3e38cc1b\memory.hdmp
C:\Users\user\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_Acrobat.exe_a5b0db4 7cb38998dd8e0c5d5c81b85e7b3d7c8b_aab9ae81_cab_3e38cc1b\triagedump.dmp
These files may be available here:
C:\Users\user1\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_Acrobat.exe_a5b0db 47cb38998dd8e0c5d5c81b85e7b3d7c8b_aab9ae81_cab_3e38cc1b
Analysis symbol:
Rechecking for solution: 0
Report Id: b464835b-533e-11e5-80ca-000d3a907940
Report Status: 4
Hashed bucket:
Microsoft has a knowledgebase article related to the Exception code: 0xe06d7363 noted in the event ID 1000.
PRB: Exception Code 0xE06D7363 When Calling Win32 SEH APIs
https://support.microsoft.com/en-us/kb/185294
This may or may not be relevant in this case but it's worth noting. Considering the BEX error reported when DEP was on references MSVCR120.dll (a Visual C++ runtime library), I'm thinking that Acrobat has a bug in the code.
Are there any Adobe software engineers hanging around here that could shed some light on this issue?