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Re: can acrobat std DC be deployed via the userconfig.xml as opposed to globally?

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Hi binny,

 

I have run that command with the --serial=<myserialnumber> and LEID parameters but I now get Return Code 14.

 

The oobelib log file ends with "Failed to validate the serial number" but I know the serial number works when I do a manual install of DC. Could it be that the serial number I have been supplied with is incompatible with the APTEE/enterprise deployment method or perhaps something is blocked when attempting authentication? Below is the log file contents (serial number crossed out). The LEID is for the Classic version but I have also tried it for Continuous and ETLA with the same results:

 

11/11/15 09:30:28:202 | [INFO] |  |  |  | Adobe PRTK |  |  | 5644 | __OOBELIB_LOG_FILE__
11/11/15 09:30:28:202 | [INFO] |  |  |  | Adobe PRTK |  |  | 5644 | *** Adobe PRTK tool START ***
11/11/15 09:30:28:202 | [INFO] |  |  |  | Adobe PRTK |  |  | 5644 | Adobe PRTK tool VolumeSerialize invoked
11/11/15 09:30:28:217 | [ERROR] |  |  |  | Adobe PRTK |  |  | 5644 | .
11/11/15 09:30:28:217 | [INFO] |  |  |  | Adobe PRTK |  |  | 5644 | creating  .\prov.xml
11/11/15 09:30:28:217 | [INFO] |  |  |  | OOBELib |  |  | 5644 | *************OOBELib Session Starts*************
11/11/15 09:30:28:217 | [INFO] |  |  |  | OOBELib |  |  | 5644 | Version 9.0.0.26,7.0

11/11/15 09:30:28:217 | [INFO] |  |  |  | PCDService |  |  | 5644 | PCD Service in non-threaded mode
11/11/15 09:30:28:217 | [INFO] |  |  |  | DispatchClientLib |  |  | 5644 | Dispatch table loaded from path: C:\Apps\AdobeStd_DC\APTEE\dispatchtable.xml
11/11/15 09:30:28:217 | [INFO] |  |  |  | DispatchClientLib |  |  | 5644 | (re)load Local Dispatch Table status-[0].
11/11/15 09:30:28:217 | [INFO] |  |  |  | DispatchClientLib |  |  | 5644 | Scope : [2]
11/11/15 09:30:28:217 | [INFO] |  |  |  | DispatchClientLib |  |  | 5644 | Setting scope to GM
11/11/15 09:30:28:342 | [ERROR] |  |  |  | OPMWrapper |  |  | 5644 | Failed in getting value for key in OPMGetValueForKey
11/11/15 09:30:28:342 | [INFO] |  |  |  | OOBELib |  |  | 5644 | Failed to get Proxy username in OPM DB
11/11/15 09:30:28:358 | [INFO] |  |  |  | AXFBLicensing |  |  | 5644 | Failed to load axlibv7.dll, trying again
11/11/15 09:30:28:358 | [INFO] |  |  |  | AXFBLicensing |  |  | 5644 | Failed to load axlibv7.dll, trying again with axlib in ACF
11/11/15 09:30:28:358 | [INFO] |  |  |  | AXFBLicensing |  |  | 5644 | Failed to load axlibv7.dll from ACF
11/11/15 09:30:28:358 | [INFO] |  |  |  | OOBELib |  |  | 5644 | Received Params for Online Validation : Driver : V7{}AcrobatESR-12-Win-GM, Caller : 3
11/11/15 09:30:28:358 | [INFO] |  |  |  | OOBELib |  |  | 5644 | received LEID : V7{}AcrobatESR-12-Win-GM
11/11/15 09:30:28:358 | [INFO] |  |  |  | OOBELib |  |  | 5644 | Supported Locales : ALL
11/11/15 09:30:28:358 | [INFO] |  |  |  | OOBELib |  |  | 1984 | OOBELib ValidateSerialOnline
11/11/15 09:30:28:358 | [INFO] |  |  |  | DispatchClientLib |  |  | 1984 | Scope : [2]
11/11/15 09:30:28:358 | [INFO] |  |  |  | DispatchClientLib |  |  | 1984 | Setting scope to GM
11/11/15 09:30:28:358 | [INFO] |  |  |  | OOBELib |  |  | 1984 | Validate using Driver LEID : V7{}AcrobatESR-12-Win-GM, App LEID : <blank>, SN : XXXXXXXXXXXXXXXXXXXXXXX
11/11/15 09:30:28:373 | [ERROR] |  |  |  | OOBELib |  |  | 1984 | Failed to get system default proxy in setProxyCredentialsForIALSession
11/11/15 09:30:28:373 | [INFO] |  |  |  | OOBELib |  |  | 1984 | Failed to set proxy credentials for IAL session while validating serial number
11/11/15 09:30:28:373 | [INFO] |  |  |  | OOBELib |  |  | 1984 | IALClient IAL_SetCaller-[0] took-[0.00]ms.
11/11/15 09:30:28:373 | [INFO] |  |  |  | DispatchClientLib |  |  | 1984 | EndPoint requested: [AES]
11/11/15 09:30:28:373 | [INFO] |  |  |  | DispatchClientLib |  |  | 1984 | Length of the URL: [51]
11/11/15 09:30:28:373 | [INFO] |  |  |  | DispatchClientLib |  |  | 1984 | Returning from getEndpointAddr: [0]
11/11/15 09:30:28:373 | [INFO] |  |  |  | DispatchClientLib |  |  | 1984 | EndPoint requested: [AES]
11/11/15 09:30:28:373 | [INFO] |  |  |  | DispatchClientLib |  |  | 1984 | Length of the URL: [51]
11/11/15 09:30:28:373 | [INFO] |  |  |  | DispatchClientLib |  |  | 1984 | URL found [https://lm.licenses.adobe.com/aes/aes/v1/serialInfo]
11/11/15 09:30:28:373 | [INFO] |  |  |  | DispatchClientLib |  |  | 1984 | Returning from getEndpointAddr: [0]
11/11/15 09:30:28:389 | [INFO] |  |  |  | OOBELib |  |  | 1984 | HTTPCommunicationAgent::processMessage is https://lm.licenses.adobe.com/aes/aes/v1/serialInfo (extURL=)
11/11/15 09:30:49:460 | [ERROR] |  |  |  | OOBELib |  |  | 1068 | windows error: 12002
11/11/15 09:30:49:460 | [INFO] |  |  |  | OOBELib |  |  | 1984 | HTTPCommunicationAgent- Return Code:[163] response size-[0] time taken-[21062.15]ms.
11/11/15 09:30:49:460 | [INFO] |  |  |  | OOBELib |  |  | 1984 | Validate Serial status-[419] took-[21067.91]ms.
11/11/15 09:30:49:460 | [INFO] |  |  |  | OOBELib |  |  | 1984 | IALClient IAL_SetCaller-[0] took-[0.00]ms.
11/11/15 09:30:49:460 | [ERROR] |  |  |  | OOBELib |  |  | 1984 | OOBELib IAL Communication Error Win HTTP Failure
11/11/15 09:30:49:460 | [ERROR] |  |  |  | OOBELib |  |  | 1984 | OOBELib IAL ValidateSerial call has failed : 419
11/11/15 09:30:49:460 | [ERROR] |  |  |  | OOBELib |  |  | 1984 | Using Driver/ALL combination for offline/invalid SNs scenario
11/11/15 09:30:49:460 | [ERROR] |  |  |  | OOBELib |  |  | 1984 | SN validated for AAMEE mode
11/11/15 09:30:49:460 | [INFO] |  |  |  | OOBELib |  |  | 1984 | OOBELib stat = 257
11/11/15 09:30:49:616 | [ERROR] |  |  |  | Adobe PRTK |  |  | 5644 | Failed to validate the serial number

11/11/15 09:30:49:616 | [INFO] |  |  |  | Adobe PRTK |  |  | 5644 | Return code 14
11/11/15 09:30:49:616 | [INFO] |  |  |  | Adobe PRTK |  |  | 5644 | *** Adobe PRTK tool END ***


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