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Re: Adobe Acrobat Pro DC randomly stops printing

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We are also experiencing the same issue. 3 users running Adobe Acrobat Standard DC version 2015.006.30172 on Windows 7 Professional 64bit. I have uninstalled and re-installed the application as well as ran a repair from with the application Help menu. Other users are on older versions of Adobe Acrobat Standard and Pro and are not experiencing this issue. Users on Adobe Acrobat Reader DC are not experiencing this issue. Issue is especially evident when user edits a PDF then tries to print. If user opens PDF and prints without making any changes it will print successfully. If user modifies the PDF then tries to print nothing happens after clicking print on Print dialog box. Please let me know if gaining remote access to one of the affected systems will help as I can arrange for remote access.

 

Thanks,

 

Raul Martinez

Network Engineer III


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