Thanks for the response.
We tend to not assume it'll work & blindly fire off updates. You see, when we (IT Only) upgaded to X from 9, the new 'protected mode' feature caught us off guard. We assumed we had done something wrong with the packaging and so spent a few days making sure we crossed our t's and dotted our i's before escalating to the vendors. And when we reached out they came back with a very simple "ohh yeah just check off a box", making us feel a bit foolish. I wanted to be sure there wasn't some other new measure put in place to further try to secure Reader.
As it turns out,
- LexisNexis had to update their package for CaseMap 10 for Reader XI, and they have no plans to patch earlier versions.
- Autonomy / Interwoven is set to release FileSite 8.5 SP3 Update 6 in Q1 which will support XI.
As you stated, vendors have to produce updates.