Re: Adobe Acrobat Pro 11.0.x shut-down itself

Hi Brian,

Could you please follow the imaging process once again on Citrix. Please deploy the image with steps mentioned in KB: https://helpx.adobe.com/acrobat/kb/AcrobatXIcrash.html

For Acrobat Pro 11 users:

• adobe_prtk --tool=UnSerialize --leid="V6{}AcrobatPro-AS2-Win-GM" --deactivate
• adobe_prtk --tool=VolumeSerialize --generate --serial=<serialnum> --leid="V6{}AcrobatPro-AS2-Win-GM" --regsuppress=ss --eulasuppress
• adobe_prtk --tool=VolumeSerialize --provfile= --stream

  style="margin-right:75.0pt;background:white"

• adobe_prtk --tool=VolumeSerialize --generate --serial=<serialnum> --leid="V6{}AcrobatStd-AS2-Win-GM" --regsuppress=ss --eulasuppress
• adobe_prtk --tool=VolumeSerialize --provfile= --stream

Regards,

Rave