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Channel: Adobe Community: Message List - Enterprise Deployment (Acrobat and Reader)
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Reserialize Acrobat DC Standard to Professional

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I am using the command adobe_prtk --tool=ReplaceSN --serialize=LEID --serial=<new serial number>, but in the oobelib.log i am getting a return code 6. The error is "undefined CAPS error 10, while accessing payloadcode corresponding to leid"

 

I am using "V7{}AcrobatESR-12-Win-GM-en_US" as the LEID

Adobe_prtk.exe is from the DC Customization wizard, version 9.0.0.301

 

What am i doing wrong?


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