Re: The URL you have provided could not be reached. Please verify that the...
Hi,This is as per design, for sharepoint non- premises server there is no provision to set the default application which is invoked when the document is clicked. With on-premises servers this setting...
View Articlesupport case #0183962027
Hello, You have been first contacted by DATALOGICS (adobe ID ACG@DATALOGICS.COM).As you need to contact us, I send this post because we would to find a solution for this problem.To resume, we are...
View ArticleRe: support case #0183962027
You might like to be aware that this is a comminity (end user) forum. While Adobe staff do sometimes come and help, the chances are very small indeed that this message will reach the people officially...
View ArticleRe: support case #0183962027
Thank you for this reply.In this case, text extraction works for the searched text.For example, the word "étude" can't be found but the extraction is correct (copy/paste in word for example).Here is a...
View ArticleRe: support case #0183962027
Hello, I'm Andy Green from Datalogics, Inc., the acg@datalogics.com referenced above. M. Degeorges is a Support customer of ours for the Adobe PDF Library, and came to us regarding this Acrobat issue....
View ArticleRe: support case #0183962027
You're not posting in the right forum. Try looking in the other categories or on acrobatusers.com. Ben
View ArticleNo Disk in Drive Error
Acrobat XI with 11.0.01 patch appliedWindows 7 x64 Deployed to about 1100 machines via MS SCCM. When opening PDFs a lot of users are receiving error messages about not having a disk in drives A:\ and...
View ArticleRe: support case #0183962027
Hi Andy, The PDF you shared contains a Type-3 font with custom encoding. However the font resources do not contain a "ToUnicode" table, in the absensce of which we have to guess the encoding. Due to...
View ArticleRe: Reader version listed in GUI does not match that of executable file (again)
Using the uninstaller seems to have worked, thanks!
View ArticleRe: Reader version listed in GUI does not match that of executable file (again)
Let me clarify that the tool posted on http://labs.adobe.com/downloads/acrobatcleaner.html is not the uninstaller for Reader. Instead it is a cleaner tool used for any botched up installation as...
View ArticleHow to deploy Adobe security updates silently without closing Adobe
I need to deploy Adobe Reader and Adobe Acrobat Standard and Pro securuty updates to our environment. I need to deploy these updates during normal business hours and I need to deploy them silently. I...
View ArticleRe: How to deploy Adobe security updates silently without closing Adobe
Hi, Those product versions behave differently. With which versions are you having an issue? Ben
View ArticleRe: How to deploy Adobe security updates silently without closing Adobe
I am currently testing Adobe Reader 9.
View ArticleRe: How to deploy Adobe security updates silently without closing Adobe
V9 is more likely to have the issue than 10 or 11 as the installation workflow was improved for those later versions. There's probably no workaround, but I'll investigate and post back if I learn...
View ArticleCustomization Wizard XI - Offline Exception Issue - Solved
Hey, There is a bug in the Customization Wizard XI, when you try the feature "Grant Offline Exception", an unexpected error occurs. > Reason: The Application tries to open the "adobe_prtk.exe" at...
View ArticleLicensing errors with volume key after 9.5.4 msp is applied
I have an administrative installation of Acrobat Professional 9.5.3 patched with only quarterly updates and it works normally with no problems. This installation uses a volume license key owned by my...
View ArticlePatching up Reader AIPS with ooc XI 11.0.2
I have successfully managed to install 11.0.1 using AIPS and GPO.Now I have trouble installing the security OOC patch 11.0.2Currently I have two AIPS one base AIPS11.0.0 and another with AIPS11.0.1In...
View ArticleRe: Customization Wizard XI - Offline Exception Issue - Solved
Thanks for the post. While I tried customization wizard myself without this issue, it would be helpful if you elaborate a bit more on what you tried in steps. What is the product version which you are...
View ArticleAcrobat updates in SCUP wont install
When publishing updates through scup catalogs, i have no issues with Flash or Reader, however Acrobat updates always get stuck installing, and sometimes prompt users without admin rights, that another...
View ArticleRe: Acrobat updates in SCUP wont install
Post details: What Scup cat are you using? What version SCUP?What version Acrobat?Have you verified the requisite processes are closed and not running quitely in the background?
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