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Problem with removing prior versions of Reader using the Customization Wizard

Hi, I manage the updates for Adobe Reader, and use the Customization Wizard. I ran into an issue upgrading to 11.0.07 in that I get an error stating the installer is unable to complete due to...

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Two bugs in Adobe Reader when adding hosts to trusted sites

I have tested this with 11.0.08 and 11.0.07 and the issue exists in both, I just wanted to note this so there wasn't an impression this was introduced with 11.0.08. Two bugs are below with details. 1....

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Re: Two bugs in Adobe Reader when adding hosts to trusted sites

You can report bugs here: Adobe - Feature Request/Bug Report Form

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Re: Problem with removing prior versions of Reader using the Customization...

This is ONLY for major version removal.  It removes version 10.x not 11.x.  In other words, this does not work if you are attempting to use version 11.0.07 to remove version 11.0.06 while installing.

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Re: Problem with removing prior versions of Reader using the Customization...

OK.  So then how is the previous version removed since I am not able to upgrade to 11.0.07 by using an MSI which is patched with the 11.0.07 patch?

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Re: Two bugs in Adobe Reader when adding hosts to trusted sites

I'm curious if anyone else has experienced issue #1 that I explained. I just submitted a bug request to Adobe. After submitting it stated they may or may not get back to me. That sounds very...

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Re: Two bugs in Adobe Reader when adding hosts to trusted sites

Issue 1: I just tested this, and it seems to be working. The Win OS trust only trusts Trusted Sites and Local Intranet. Trust assigned in IE elsewhere won't work. Also, the site must be httpS. Add...

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Re: Two bugs in Adobe Reader when adding hosts to trusted sites

I can reproduce #2 and have reported it.

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Re: Problem with removing prior versions of Reader using the Customization...

Doc: 8   Administrative Installation Points — Enterprise Administration Guide Ben

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Re: Problem with removing prior versions of Reader using the Customization...

I actually have a copy of the Administrative Install guide, but I am not sure how to proceed.

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Re: Problem with removing prior versions of Reader using the Customization...

From the guide: 11.x products do not require uninstalling existing products that were installed via an AIP. Update the product as described at...

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Re: Two bugs in Adobe Reader when adding hosts to trusted sites

I am adding the trusted site via Internet Explorer and I confirmed it works in  Internet Explorer b/c it shows it is a trusted site in the status bar when I navigate to it. It's interesting that adobe...

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Re: Problem with removing prior versions of Reader using the Customization...

I figured this out, and was able to fix the problem using AdminStudio. 1.  When I created the AIP for 11.0.06, a new UpgradeCode was created.  This needed to be added to the MSI under the "General...

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Latest version of Acrobat

How can I test what version of Acrobat reader is installed on my users computers. I have a rather large user base and need a link or something that sends me the version installed.

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Re: Latest version of Acrobat

Query for all the GUIDs: 20   Identifying Existing Installs — Enterprise Administration Guide Ben

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Adobe Reader 11.0.08 patch on FTP site corrupt

Just an fyi it looks like the 11.0.08 patch is corrupt on the FTP site. The file size is only 124kb and it will not apply if you download it. Link is below:...

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Re: Cannot ENABLE SharePoint Integration.

Acrobat is prompting you to save the PDF to temp folder, as it downloaded to this location whenever you click the link in IE.To help you fix the issue, I have some questions:1. What browser are you...

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Re: Cannot ENABLE SharePoint Integration.

Hi TriumphS, 1. What browser are you using and Reader/Acrobat version.2. Does the PDF open in browser or the standalone application (Acrobat/Reader).3. Can you please open DocIcon.xml from...

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Reader 10.1.11 not in SCUP Catalog

Importing the latest SCUP Catalogs into SCUP 2011 and APSB14-19 does not appear.  Acrobat\Reader 10.1.11 or 11.0.08.Open the XML in Cab and it does not appear to be present.Downloaded the Cab from two...

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Re: Adobe Reader 11.0.08 patch on FTP site corrupt

Hi Johnathon From the information provided by you it seems you have Adobe Reader installed on your machine.The ftp link you have shared is of Acrobat patch. The size of the patch is indeed 124KB only...

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