Ok, I am in need of some guidance on activating my licenses for adobe acrobat DC.
Adobe support can't seem to wrap their heads around this when I call/chat with them but here is the situation. I have a single adobe account that I manage all of my users licenses with. I have bought 4 single Adobe Acrobat DC licenses, 1 adobe acrobat pro DC license and I also have one creative cloud membership all under this account.
What I am running in to is I will install the adobe acrobat dc standalone installer and it takes my license to install it and completes successfully. However when I launch acrobat I wants me to "sign in" to my adobe account. First time I did this was fine didn't care.
However now I am seeing that what is happening is when I "sign in" it is activating it under my creative membership and NOT the single license I inputted. Obviously this becomes an issue after just 2 activations and am having a hard time trying to activate my single licenses. I have tried bypassing the sign on but it just closes the program instead and does not give the option.
I tried running a "trial" install to activate later but cant get past the sign in page.
Does anyone else have this issue?
