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Re: Licence Issue With Acrobat 10.0.0

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Sorry,  I misread the inital post.  This is about the EULA not the actual application license.  Look at the ETK's Preference Reference:

 

PDF Viewer Settings

 

AdobeViewer (PDF Viewer Settings)

 

This preference category contains the following subfeature(s):

General Application Settings

Summary table

bLaunched    Caches whether or not the application has ever been launched.

EULA    For Reader, indicates whether the end user license agreement has been accepted by the end user (Reader only).

EULAAcceptedForBrowser    For Acrobat, caches whether the user has accepted the end user license agreement for the browser-based EULA (Acrobat only).

sProductInfoCache    Caches information about the product.

 

 

EULAAcceptedForBrowser

Top>AdobeViewer>General Application Settings>EULAAcceptedForBrowser

Data type    boolean: DWORD value > REG_DWORD

Default    0

Version #    7.x and later

HKCU Path    AdobeViewer

HKLM Path    Not lockable

Summary    For Acrobat, caches whether the user has accepted the end user license agreement for the browser-based EULA (Acrobat only).

Details    Reader uses the key EULA. If the EULA is not accepted, the application cannot be used and the Updater is also prevented from running. Possible values include:

0: Show the EULA because it has not been accepted.

1: Don't show the EULA because it has been accepted.

GUI mapping    The EULA acceptance UI when a PDF is opened in browser.

 

 

EULA

Top>AdobeViewer>General Application Settings>EULA

Data type    boolean: DWORD value > REG_DWORD

Default    0

Version #    7.x and later

HKCU Path    AdobeViewer

HKLM Path    Not lockable

Summary    For Reader, indicates whether the end user license agreement has been accepted by the end user (Reader only).

Details    Acrobat uses the key EULAAcceptedForBrowser . If the EULA is not accepted, the application cannot be used and the Updater is also prevented from running. Possible values include:

0: Show the EULA because it has not been accepted.

1: Don't show the EULA because it has not been accepted.

GUI mapping    The EULA acceptance UI that appears on application launch if the EULA value is 0


Re: Deployment Adobe Reader 11.0.10 - Error 259 and Error 150210

Re: Deployment Adobe Reader 11.0.10 - Error 259 and Error 150210

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The log looks fine…

 

Adobe SFX 10.0.0.1 logging started.

CommandParam CmdLine:
5004nas\Software\AdobeReader\11.0.10\AdbeRdr11010_de_DE.exe /sAll /rs

CommandParam passToSetup_  : /sAll /rs

CommandParam bSilent_

TempFolder: C:\Windows\TEMP\

Support folder: C:\Windows\TEMP\27822

Extracting: C:\Windows\TEMP\27822\config.bin

Found RDC resource and valid configuration information - setting RDC mode

CheckSystemRequirements os,sp = 61 10 osString = 61W6, physicalMemory (3968) = 4096

Adding extracted installer size to the total size: 133

Adding extracted RDC size to the total size: 44

CheckDiskSpace...

Required size in MB:  249

Available disk space in MB:  225814

IsAlreadyInstalled...

SetupInstaller...

Extracting: C:\Windows\TEMP\27822\installer.bin

Extracting: C:\Windows\TEMP\27822\RDC.bin

Installer folder: C:\ProgramData\Adobe\Setup\{AC76BA86-7AD7-1031-7B44-AB0000000001}\RDC

Extracting files from Archive: C:\Windows\TEMP\27822\installer.bin

Extracting files from Archive: C:\Windows\TEMP\27822\RDC.bin

StartInstaller...

CreateProcess cmdLine: "C:\ProgramData\Adobe\Setup\{AC76BA86-7AD7-1031-7B44-AB0000000001}\RDC\setup.exe" /sAll /rs  /msi DISABLE_CACHE=1

 

 

And Adobe Reader is updated…!! but error in Deployment Software is still Error:259

Looks like it is a false positive error ☺

 

 

Von: Sabian Zildjian

Gesendet: Mittwoch, 7. Januar 2015 19:20

An: Jakel Jürgen

Betreff:  Deployment Adobe Reader 11.0.10 - Error 259 and Error 150210

 

Deployment Adobe Reader 11.0.10 - Error 259 and Error 150210

created by Sabian Zildjian<https://forums.adobe.com/people/Sabian+Zildjian> in Enterprise Deployment (Acrobat and Reader) - View the full discussion<https://forums.adobe.com/message/7074444#7074444>

Re: Sharepoint 2013 PDF check out and open option

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@Not sure if anyone else ran into this issue, but it doesn't seem like anyone checked this code with a document library that contained folders.  When I did, it bombed out.  The fix was to completely remove the checking for a folder.  This seemed to fix it right up.  Not sure if someone forgot to code the RenderDocFolderLink and RenderListFolderLink functions or what exactly those are supposed to refer to but whatever they are, they don't work correctly and simply removing the entire checking for and individual processing of folders seems to work just fine.

 

Also, one other note, putting a link to the pdffix.js file in the Master Page seems to work just fine for sites that have Publishing feature active.

Acrobat Standard XI deployment issue

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Hi all,

 

I have trouble deploying Acrobat Std XI in our corporate environment via SCCM 2012.

Prior to the deployment I always apply the latest update via an administrative install (AIP).

 

It used to work with older versions of the Reader and Acrobat.
It also works with Adobe Reader 11 without any issues but I can't get it to work with Acrobat Std XI.

 

I first create an administrative installation (AIP)

msiexex /a AcroStan.msi

 

I then apply the latest update:

msiexex /a AcroStan.msi /p AcrobatUpd11010.msp

 

This all works without any issues.

I edit some settings with Adobe Customization Wizard XI.

When I then try to install the software with or without the MST it fails.

At the end I receive "Installation Interrupted".

 

I then tried to apply an earlier update (11.0.02) also without problems.

The installation of Acrobat seems successful but I cannot start Acrobat.

Every time I start the application the Windows Installer starts to run and nothing happens.

The shortcut also doesn't have the Acrobat icon.

 

All prerequisites are installed.

I've also tried to install it with the switch IGNOREVC10RT 1, even though this is not necessary as this prerequisite is already installed.

 

I have a log file as well:

https://dl.dropboxusercontent.com/u/26384367/acrobat.log

(removed license information from log file)

 

I always did it like this and it was never an issue, but it doesn't work this time.

I've tried to install it on different computers. On x86 and x64 systems...

 

Any help appreciated

Thx

Re: Acrobat Standard XI deployment issue

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OK,  are you creating a verbose installation log during the installation?  This will help you troubleshoot the issue by letting you know what might be possibly failing during the installation.  If you are creating a verbose installation log, then can you post it to the forum?  If you are not creating a verbose installation log, then can you create one from one of you AIP installations?

Re: Acrobat Standard XI deployment issue

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Hi Sabian,

 

Yes, I've created a verbose installation log.

I've posted the link in my first post.
Here is it again:

https://dl.dropboxusercontent.com/u/26384367/acrobat.log

 

The only thing that comes to mind when looking at the log file is that perhaps our license key is not accepted. I'm not sure though.

We have a single language license and I also install only one language so this shouldn't be the issue I guess?

 

Btw, what I forgot to mention. I can install Acrobat 11.0.0 without any problems. Works like a charm.

But I can't install it with the latest update.

Re: Licence Issue With Acrobat 10.0.0

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My team have tried making the changes suggested, however because this is set to the current user, it is impossible to control this as, being a university, we have many users logging onto different computers.

Adobe Error.PNG

This is the message that is appearing for all of our standard users, even when we accept the EULA as the local administrator.

 

Is there a centralized way we can stop the EULA prompting for all users?


Re: Licence Issue With Acrobat 10.0.0

Re: Acrobat Standard XI deployment issue

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AAMUI failed to install. 

 

MSI (s) (70:78) [13:07:34:125]: Executing op: CustomActionSchedule(Action=AAMIU_Install.196A45B3_0387_4DF9_9420_597B6F2F9ADD,ActionType= 3073,Source=BinaryData,Target=AAMIU_Install,CustomActionData=YES)

MSI (s) (70:88) [13:07:34:130]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI3873.tmp, Entrypoint: AAMIU_Install

CustomAction AAMIU_Install.196A45B3_0387_4DF9_9420_597B6F2F9ADD returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

Action ended 13:07:34: InstallFinalize. Return value 3.

MSI (s) (70:78) [13:07:34:546]: User policy value 'DisableRollback' is 0

MSI (s) (70:78) [13:07:34:546]: Machine policy value 'DisableRollback' is 0

MSI (s) (70:78) [13:07:34:551]: Executing op: Header(Signature=1397708873,Version=500,Timestamp=1177315562,LangId=0,Platform=0,ScriptTy pe=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)

MSI (s) (70:78) [13:07:34:551]: Executing op: DialogInfo(Type=0,Argument=0)

MSI (s) (70:78) [13:07:34:552]: Executing op: DialogInfo(Type=1,Argument=Adobe Acrobat XI Standard)

MSI (s) (70:78) [13:07:34:552]: Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back action:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=Removing backup files,CleanupTemplate=File: [1])

Action 13:07:34: Rollback. Rolling back action:

Rollback: AAMIU_Install.196A45B3_0387_4DF9_9420_597B6F2F9ADD

MSI (s) (70:78) [13:07:34:555]: Executing op: ActionStart(Name=AAMIU_Install.196A45B3_0387_4DF9_9420_597B6F2F9ADD,,)

MSI (s) (70:78) [13:07:34:555]: Executing op: ProductInfo(ProductKey={AC76BA86-1033-FFFF-BA7E-000000000006},ProductName=Adobe Acrobat XI Standard,PackageName=AcroStan.msi,Language=0,Version=184549376,Assignment=1,ObsoleteArg=0 ,ProductIcon=_SC_Acrobat.ico,,PackageCode={A259B910-24B5-4077-83E1-A6C43F750FDB},,,Instanc eType=0,LUASetting=0,RemoteURTInstalls=0,ProductDeploymentFlags=3)

Rollback: Copying new files

 

 

This is the Adobe Application Manger.  Without it your install won't work because that this the licensing compenent of Adobe products.

Try reinstalling AAM with it's own installer:  Adobe - Adobe Application Manager : For Windows : Adobe Application Manager

Re: Acrobat Standard XI deployment issue

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Honestly, I'm not sure if this is correct.

Isn't this only if you are using Creative Cloud?

Anyway, I will test it and get back to you.

Re: Acrobat Standard XI deployment issue

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AAM is not needed for non CC installs.

 

Ben

Re: Acrobat Standard XI deployment issue

Re: Acrobat Standard XI deployment issue

Re: Acrobat Standard XI deployment issue


Re: Acrobat Standard XI deployment issue

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I tried to install it with the cmd switch IGNOREAAM=1

The installation was successful this time but I couldn't open Acrobat until I've installed the Application Manager from here: Adobe - Adobe Application Manager : For Windows : Adobe Application Manager : Thank You

But then when I looked at the installed version it was 11.0.00

It was not version 11.0.10

 

Anyway....
This is no solution for me. I don't want do deploy two separate packages for one software and I don't want to script it.

Also when I opened the "Application Manager" it started to update itself and now it's called just Creative Cloud.

 

The reason why I always used the AIP method is because it so much easier to deploy updates.

This is so frustrating!

 

/edit

brogers_1

We have Windows 7 and Windows 8.1 in our enviroment. Both x64. We don't have x86 systems anymore.

Deployment via SCCM 2012

Re: Acrobat Standard XI deployment issue

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Again, AAM does not need to be involved or ignored, and you need to look at the OOBE log.

Re: Acrobat Standard XI deployment issue

Re: Licence Issue With Acrobat 10.0.0

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It looks like the doc could use an update. Engineering provided some additional info which I still have to triple-verify, but I think this will be the final answer:

 

  • Reader (per user): Set Reg pref EULA
  • Reader (all users): Must set via CW or  EULA_ACCEPT property
  • Acrobat (per user): Can only set for browser viewing via EULAAcceptedForBrowser
  • Acrobat (all users): Must set via CW or  EULA_ACCEPT property

 

Short (tentative) answer: There is no reg setting for accepting the Acrobat EULA for all users. Use the Wizard or the cmd line property.

 

hth,

 

Ben

Question about volume licensing

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So... We are looking to license about 8 computers with Acrobat Pro XI but need to make sure there will be no issues before we purchase. The main question we need answered is: If we have 8 computers on the network licensed to  Acrobat Pro XI will he have any conflicts with the other computer that are already licensed to Acrobat Pro 9? For ex will installing/licensing Acrobat Pro XI force up to upgrade the rest of the network?

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