yes, but that document is not exactly a roadmap and I can't get the CCP install to work
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Re: Does Acrobat 12 (Acrobat DC) require each user to create an Adobe ID?
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Re: Does Acrobat 12 (Acrobat DC) require each user to create an Adobe ID?
Tell me the exact steps that you are using to create your deployment package and which serial number type you are using to license Acrobat. Are you ONLY using the Adobe Customization Wizard to create the deployment package? Are you using the Acrobat serial number you get from LWS that is specifically for Acrobat? Is it the serial number that you get for Creative Cloud for Enterprise or Creative Cloud for Teams that is for the Creative Cloud applications?
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How to remove "add account" in Reader DC
I am testing new package deployments of Adobe Reader DC prior to releasing it.
I have used the customization tool for Adobe Reader DC to create a MST file so its a tailored install. The only thing it seems is, I can not alter or remove is the "add account" for Microsoft Share-Point.
At this time our organization does not have Share-Point and possibly not anytime soon.
How can I remove/disable that option? I would rather not spend the administrative overhead on training end user to ignore that it exists.
Jon
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Sign In Required when using Classic/2015 installer
I'm trying to deploy Acrobat Standard DC.
I logged into the licensing site and downloaded Acrobat_2015_Web_WWMUI.exe (description: Acrobat DC2015 12.0 WIN ESD ALL CLASSIC )
I downloaded the Acrobat Customization Wizard DC
I wrote down the serial number from the licensing website for Acrobat 12.0 Universal English Windows LIC SN
In the CustWiz "Personalization Options" I entered the serial number (copied & pasted to make sure there were no transposition errors)
In the CustWiz "Online services and features" I checked Disable Product Updates, Disable Upsell and Disable all services
I saved the package, which created AcroPro.mst
I also did transform>generate transform and called it myInstall.mst
I've then deployed acropro.msi with TRANSFORMS="AcroPro.mst" (and also tried with MyInstall.mst) and it successfully installs the program.
I double-checked that the path is C:\Program Files (x86)\Adobe\Acrobat 2015\ which signifies the Classic track installer
When I try to launch Adobe Acrobat DC, I'm prompted that Sign In is Required...
According to the ETK Pre-deployment planning, granting usage rights section, it says that "Admin pre-activates for all users"
Does that mean entering the serial number in the Customization Wizard (which I've already done) or is there some other thing I have to do to activate that license/serial number so that I can avoid this whole sign-in thing and run Acrobat DC just like we have in the past?
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Re: How to remove "add account" in Reader DC
[topic moved to Enterprise Deployment forum]
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Re: How to remove "add account" in Reader DC
Hi Jon,
You can set the registry as mentioned at http://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/Workflows.html#Services( SharePoint-Office365) to disable 'Add account' in Reader DC.
Thanks,
-Amboo
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Re: Does Acrobat 12 (Acrobat DC) require each user to create an Adobe ID?
I create the 64- bit package in CCP using the enterprise license and have two folders - build and exceptions
In previous versions of Acrobat, I would make a two step task sequence:
1. install from exceptions deployer using the following command: ExceptionDeployer --workflow=install --mode=pre --installLanguage=en_US
followed by
2. the MSI from the deploy folder - msiexec.exe /q ALLUSERS=2 /m MSINMSNP /i "Adobe Acrobat XI Pro.msi"
This procedure no longer works so I have tried several things that also don't work.
If I first try to install from Adobe Acrobat DC\Exceptions\APRO15.0en_US\Adobe Acrobat using setup.exe, the program bombs out asking for a serial number (not the one I use in CCP to create the package - that one does not work)
If I start with \Adobe Acrobat DC\Build it bombs out and gives me no feedback at all
So, I am stumped. I can get nothing to run from the command line without bombing out. Usually I can install this package manually before I make a deployment for SCCM. This time, I can't do it without it asking for a serial number (one that is different from the one I use in CCP to create the package)
Perhaps Ashishes post below describes the right order?
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Re: Does Acrobat 12 (Acrobat DC) require each user to create an Adobe ID?
I don't see the second step needed for applying the licensing MSI file for Creative Cloud? If the licensing file is not applied then Acrobat will be installed and launch in Trial Mode. Also as a troubleshooting tool you should enable verbose logging: How to Enable Microsoft Installer logging and Verbose logging to gather additional troubleshooting Information
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Re: Does Acrobat 12 (Acrobat DC) require each user to create an Adobe ID?
okay, so I have been able to get the application to install from a command line from: \Adobe Acrobat DC\Exceptions\APRO15.0en_US\Adobe Acrobat
with the following command:
Setup.exe /sALL /extUI /sl "1033" /msi EULA_ACCEPT="Yes" SUITEMODE=1 OWNERSHIP_STATE=1 LANG_LIST="en_US" INSTALLLEVEL=101 AS_DISABLE_LEGACY_COLOR=1 IGNOREAAM=1
Now, if I could only find the place where the variables in this command are documented. I have no idea what a few of them mean. Since many people are going to deploy this app with CCP and SCCM I suggest a better resource - or at least have it all in one place.
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Re: Does Acrobat 12 (Acrobat DC) require each user to create an Adobe ID?
The Acrobat doc has a property dictionary, but the CC specific props should be documented in the CC docs.
http://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/properties.html
hth,
Ben
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How to install Acrobat DC without any cloud features or signin?
HI all,
My org has about 200 Acrobat XI installs currently. We are now forced to order Acrobat DC. I need to disable all cloud services and ensure the users are never prompted for login/Adobe ID.
I created my transform through the Customization tool and chose "disable all features" under the Online Services area. I install via PowerShell, which prompts for the individual installation key and inserts it into the install command.
After installation, you still cannot run Acrobat without creating and logging in with an Adobe ID. I cannot use the "offline exception" feature because we have a different license key for each instance of Acrobat.
$key = read-host "Please enter the license key for Adobe Acrobat Pro DC:"
$args2 = "/i AcroPro.msi TRANSFORMS=AcroPro.mst ISX_SERIALNUMBER=$key /qn"
Start-Process msiexec -ArgumentList $args2
Effectively, my run command is:
msiexec /i AcroPro.msi TRANSFORMS=AcroPro.mst ISX_SERIALNUMBER=1234123412341234 /qn
Is there any possible way for me to install this with the same behavior as XI? We have no interest in allowing for cloud storage.
Thanks for your time.
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Re: How to install Acrobat DC without any cloud features or signin?
Hi Chris,
Online Services doesn't have anything to do with the Adobe ID prompt on app startup. It looks like you've disabled services w/o issue.
Activating the product requires an Adobe ID. Admins usually have a volume license key and activate the product once for all users prior to deployment. How did you do this for XI?
I'm not a Mac user or a license expert, so you may get more help from other posters.
-b
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Adobe Acrobat pro X and Acrobat reader both crashing on Mac after opening (with or without PDF).
I tried installing it over and over again but the problem keeps returning, when I did the fresh installation I removed all Adobe files from all locations (preferences and cache. I run Adobe CS5.5 On a Mac with Yosemity 16gb.
I hope someone can help me with my problem.
Thank you in advance.
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How to determine Which Acrobat DC version is installed? Pro or Std
I need to track which computers have which version for Licensing and update purposes. I use Dell K1000 for tracking and updating. With Acrobat XI, Pro and Standard had different uninstall registry keys so I was able to track them with a simple check for which registry key was on the computer. They would also show up separately in Dell Case stating Pro or Standard. However, With Acrobat DC the uninstall keys are the same and they both only show up as Acrobat DC in Dell K1000. How does Acrobat DC determine which version is installed and how can I duplicate it so I can count used license and install the correct updates?
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customization wizard dc
I a customized copy of Adobe Acrobat DC with the serial number, suppressing the agreement, and installing in silent mode. But so far after deploying the customized copy using SCCM to all our client, it is still asking them to enter a serial number and to accept the agreement again.
Can anyone help me with this issue?
Thanks
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Re: customization wizard dc
What command line did you use to install?
Was this a standalone Acrobat installation or a Creative Cloud Packager installation?
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Permissions error when trying to compile PDF on client Windows 7 PCs with Acrobat
Most of our clients using Windows 7 and Adobe Acrobat to make PDF documents have suddenly started running into an error.
"Unable to open the document:
\\server\area\user\Documents\abc.docx
Please check to see if you have read permission for the above file"
Yes, we use folder redirection, and I've already tried to apply the solutions in this thread (Unable to open document. Please check to see if you have read permission for the above file.) without success.
I get the same issues when I try with my regular domain user with redirected home folders.
Checked the permissions on both Adobe Acrobat and the Document folder itself, and everything seems to be alright.
When you in Windows Explorer click the "Work offline" button, it suddenly works (duh, it's opening a local version of the file then). I've currently told the clients to use this as a temporary workaround, but it's not a solution that should really be used in the long run.
This issue is happening with both Acrobat 10 and 11...
PS: Most of the clients that use Acrobat use the Public 360 Case and Document Handling system. I do not believe it has anything to do with that, since I don't have it on my computer.
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Re: How can I hide paid tools?
Dear Ben,
I'm testing the solutions that you propsed for this problem but, unfortunately, none of them worked for me.
First, this "tools" option in the Wizard are not available for the Reader version, and second, after adding the registry key in my system, I don't see any change, and I still see shortcuts in "tools" to plenty of paid tools withe the option "add" shown.
I'm making the change in the registy with this command:
REG ADD "HKLM\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cServices" /v bUpdater /t REG_DWORD /d 0 /f
However, this is the result:
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Re: How can I hide paid tools?
Hi Barahona,
In my side, I just disable the upsell (and optionnaly all services) through the Acrobat Customization Wizard DC and it works.
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Re: How can I hide paid tools?
Great! I seems to work smoothly. Thanks!
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