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Re: Problem with Adobe Pro and Reader on terminal server

Hi,

 

So if I understand correctly,

1. You have installed Acrobat Pro & Reader on a Terminal server.

2. You have created a security group in your Active Directory Users & Computers for users having access to Acrobat

3. You have set permissions on C:\Program Files\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe and C:\Program Files\Adobe\Acrobat 11.0\Acrobat\Acrotray.exe on the terminal server and provided access only to the security group created above.

4. Users are accessing the Terminal server through RDWeb or connecting remotely through MSTSC (RDP) or using a .RDP file

5. Users get emails with PDF attachments and print the mail directly without opening the PDF in Reader.

 

Users check the box to print the attachments with the mail (see snapshot below):

Image may be NSFW.
Clik here to view.
Forum1.png

 

Some questions:

1. What is the OS and platform (x86 or x64) of the terminal server?

2. What are the versions of Acrobat & Reader on the terminal server?

 

Thanks,

Vinod


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