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Problem to activate the licence after uninstall-install Acrobat from CS6
Hello, One of my users had constant problems with Adobe Acrobat (It was freezing) and i had to uninstall-install it to makeit work properly. (From the CS6 installer we use)I could not install it with...
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Acrobat XI hijacks Default PDF Viewer
I have Adobe Acrobat XI and Adobe Acrobat Reader DC installed in a Citrix XenDesktop 7.6 environment running on Windows Server 2012 R2. Every time an update for Acrobat is installed, Acrobat forces...
View ArticleAcrobat didn't download
I just ordered the Acrobat for $19.95 a month. I can't find it. It's not in Applications. It's not on the desktop. It's not in Downloads. It's not in the dock. I'm using an iMac with 10.10.5. I do a...
View ArticleRe: Acrobat didn't download
Hi deOsee, Please follow the instructions mentioned in this KB doc. Acrobat DC Subscription | Download and install to download & install Acrobat DC. Regards,Aadesh
View ArticleRe: Acrobat XI hijacks Default PDF Viewer
Hi rekkanoryo, Please set default PDF handler, open Reader DC, navigate to Edit menu -> Preferences -> General categories and then click on "Select As Default PDF Handler". Regards,Aadesh
View ArticleI cannot find acrobat Adobe DC for iPad or iPhone
HI,i cannot locate the iPhone or iPad acrobat Adobe cd apps!?!?!?
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Re: Acrobat didn't download
Thank you, Aadesh. I found that Adobe had sent me an email that had a link that started the download. I appreciate that you took the time to send me an answer.JulieÜ/
View ArticleRe: I cannot find acrobat Adobe DC for iPad or iPhone
Hi marianb723, You can download it using this link Adobe Acrobat Reader on the App Store. Regards,Aadesh
View ArticleRe: Problem to activate the licence after uninstall-install Acrobat from CS6
Hi sebastianhdpwll, Installed for standalone Acrobat is different from Creative Suite version & will not accept the same licence key. You need to install it from the CS6 installing disk &...
View ArticleRe: transfer acrobat dc license within my company
Hi jamientrendoffset, You simply need to deactivate Acrobat DC from the system on which it is currently installed, then download & install it on the another users system. You will get the option...
View ArticleRe: How can i obtain a full report with all the Acrobat licenses bought and...
Hi virgiliot65348998, You will get all the details in your Adobe account Adobe ID. And, you can locate the licence using this link Find your Adobe product serial number quickly Regards,Aadesh
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Issues with the listed folders and files when using 'Save As' after opening a...
Please see the below screenshot which shows the 'Save As' dialog box with the files and folders listed in jumbled up manner with no specific listing order. The above mentioned problem is only noted for...
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Re: Two bugs in Adobe Reader when adding hosts to trusted sites
Hi Nitish,The system default setting for adobe is Automatically trust sites form my Win OS security zones. I want to know the different between adding the trusted sites from group policy and add host...
View ArticleRe: How to install Acrobat DC without any cloud features or signin?
Hi Zigurd,Unfortunately, we do not have any alternative solution to speed up this process as of now. Thanks,Tanvi
View ArticleRe: How can i obtain a full report with all the Acrobat licenses bought and...
Hi Virgilio, If you have purchased Volume licenses then you can access all the information by going to the licensing website:-Sign in - Adobe ID Thanks,Tanvi
View ArticleRe: Acrobat XI hijacks Default PDF Viewer
This is not an acceptable solution. I require a way, as an administrator, to forcibly and permanently set this for all users. I cannot expect my users to go set their defaults every time an Acrobat...
View ArticleAcrobat Pro DC does not remove Reader
In the customization wizard, I checked both boxes to remove previous versions of Acrobat and Reader. It remove Acrobat XI without any issues, but not Reader. I saw a discussion back in June ( Reader...
View ArticleRe: Acrobat Pro DC does not remove Reader
Hi rmiltenb, The issue has already been reported as bug, however there is no possible workaround at the moment. This issue is only with Acrobat Reader DC, older version of Reader uninstall using the...
View ArticleRe: Acrobat XI hijacks Default PDF Viewer
Installs are per machine, not per user, so end users would not have to change anything. The PDF Ownership setting should have been set during the original install either via the Wizard or the...
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Re: No Pages Selected RDS Server 2012r2
We see this too on multiple customers. Are Adobe ignoring this issue?
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