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Creating AIP for Acrobat DC 1502020042

November 4, 2016, 7:04 am
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I am trying to roll out Acrobat Reader 1502020042 to address this issue

https://helpx.adobe.com/acrobat/release-note/acrobat-dc-november-03-2016.html

 

We are only a small company and deploy software using GPO.  Unfortunately I have not been able to create a valid installer to use.

 

The method I am using is to download ftp://ftp.adobe.com/pub/adobe/reader/win/AcrobatDC/1500720033/AcroRdrDC1500720033_MUI.exe and ftp://ftp.adobe.com/pub/adobe/reader/win/AcrobatDC/1502020042/AcroRdrDCUpd1502020042_MUI.m sp

 

I extract the base installer using the command "AcroRdrDC1500720033_MUI.exe -sfx_o'D:\AdobeRdrDC' -sfx_ne" and then apply the patch using "msiexec /a 'D:\AdobeRdrDC\AcroRead.msi' /p AcroRdrDCUpd1502020042_MUI.msp"

 

No errors are reported during this process but when I run the resulting msi file the install fails while copying files with the message " Error 1334.  The file 'natives_blob.bin' cannot be installed because the file cannot be found in the cabinet file 'Data1.cab' ".

 

I have also tried the classic track and this fails with a similar error but about a drop box extension instead.

 

I have tried downloading AcroRdrDC1500720033_en_US.msi instead of the exe but was unable to patch it with AcroRdrDCUpd1502020042.msp I got an error saying "The upgrade patch cannot be installed ... the upgrade patch may update a different version of the program".

 

Please help this is driving me crazy!!

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ActiveX files deleted on reboot

November 1, 2016, 11:53 am
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I'm deploying Acrobat Reader DC 15.006.30201 via SCCM to about 7000 machines. Acrobat Reader is deployed successfully, the ActiveX files show up in C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX but are gone after the first reboot. If I repair the installation, they come back. This happened with the last version as well. Once the installation is repaired, the issue does not return.

 

Does anyone have any experience with this? I'd be happy to share more info if you let me know what you need. Thanks!

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Silent Installation Guide?

November 5, 2016, 11:01 pm
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Hello Guys,

 

I need Silent Installation guide for adobe acrobat professional DC 2015 12.0 MLP. So kindly hep me

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how cancell my document cloud?

November 6, 2016, 6:10 am
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Remove pop-up welcome sign

November 6, 2016, 9:29 pm
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I would like to remove the welcome pop-up sign - 'do more with Acrobat DC' - this is REALLY anoying to have to delete this everytime you log into

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Re: Creating AIP for Acrobat DC 1502020042

November 7, 2016, 2:43 am
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It figured out what I was doing wrong.

 

First extract the base exe installer...

"AcroRdr20151500630033_MUI.exe -sfx_o"D:\AdobeRdr2015" -sfx_ne"

 

Then run msiexec /a to create an AIP.  Be sure to specify a new folder as the destination

"msiexec /a AcroRead.msi"

 

Finally patch in the AIP in the new folder with the MSP file.

"msiexec /a d:\Acroread2015AIP\AcroRead.msi /p AcroRdr2015Upd1500630244_MUI.msp"

 

Deploy from the msi in the AIP folder.

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Re: Enterprise license

November 7, 2016, 7:44 am
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Thank you that helps alot. I used to get an email with links to the downloads but this works.

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Re: Remove pop-up welcome sign

November 7, 2016, 10:14 am
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Is this for yourself or are you an admin trying to configure the app prior to deployment?

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Re: Silent Installation Guide?

November 7, 2016, 10:15 am
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Re: Remove pop-up welcome sign

November 7, 2016, 9:09 pm
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I do not understand the comment that I am an Admin trying to configure the app prior to deployment!!!!

This is a private computer at my home. I am retired ad do not work for anyone!

I am most annoyed that every time I use my Adobe Acrobat professional, I get this welcome screen, which I have to delete every time!

I have read it! I do not wish to see it anymore - I hope this is clearly understood.

Please advise how to take down this pop-up which I no longer wish to see

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Acrobat Pro TLP prompts Adobe ID ?

October 18, 2016, 11:48 am
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Hi all,

 

I have deployed Adobe Acrobat Pro DC (TLP license) on a master image RDSH2012R2 for Citrix XenDesktop 7.6 Machine Creation Services using APTEE.

At first it looked ok as I received return code 0 both times using the adobe_prkt commands but users get prompted to sign in with an Adobe ID on the cloned RDSH.

 

First I used the Adobe customization wizard in which I supplied the serial key and activated the offline exception and registration.

Second I followed these steps outlined in Imaged OS deployments

 

  1. Generated the prov.xml on a internet connected server by using this command
    adobe_prtk --tool=VolumeSerialize --generate --serial=xxxx-xxxx-xxxx-xxxx-xxxx-6589 --leid=V7{}AcrobatESR-12-Win-GM --regsuppress=ss --eulasuppress --locales=nl_NL --provfilepath=C:\Deploy
  2. Ran the installation by using this command
    msiexec /i "\\server\deploy$\Adobe Acrobat Pro DC\unpacked\Adobe Acrobat\AcroPro.msi" TRANSFORMS="\\server\deploy$\Adobe Acrobat Pro DC\unpacked\Adobe Acrobat\AcroPro.mst" LEAVE_PDFOWNERSHIP=YES /qn
  3. Copied adobe_prtk.exe and generated prov.xml to master image
  4. Created the permanent permanent activation exception by runnning command
    adobe_prtk --tool=VolumeSerialize --provfile=C:\CTX\Adobe\prov.xml --stream
  5. Started Adobe Acrobat Pro once on the master image
  6. Sealed and shut down the master image to deploy the snapshot

 

As I am a bit new to this kind of deployment I am trying to determine if I have done everything correctly

I have been over and over the documentation but I do not understand what it is I am missing as it does not work as it should.

I would appreciate if some one could review my steps/parameters/values and point out if I did something wrong.

 

Regards,

Raymond

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Re: Acrobat Pro TLP prompts Adobe ID ?

October 18, 2016, 6:42 pm
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Raymond,

 

Wow, you sure picked a winner as a newbie .  I'll be honest, in working with our packaging experts for over 15 years of Acrobat packaging and deployments (4.5 was my first), I can honestly say that Acrobat, by far, is one of the most difficult pieces of software to package and deploy.  Adobe has done wonderful work since 4.5 in making life much, much easier.  But there are still a lot of 'gotcha's' that you have to be aware of.

 

Without deep analysis on your specific installation I can't make specific (fix this here) type suggestions.  However, here are a few things to keep in mind that might be helpful.

 

-- Check your Document Cloud settings in 'Da Customizer (Acrobat Customization Wizard).  You pretty much want to disable all the DC settings other than being able to participate in meetings and on-line events.

-- That Acrobat stores almost ALL settings under the HKCU registry hive.  Meaning that the installation works best when it takes place under the user's ID.

-- Careful with the Adobe PDF printer settings. Bits are stored under:

  • HKEY_CURRENT_USER\Printers\DevModePerUser
  • HKEY_CURRENT_USER\Printers\DevModes2,
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\Adobe PDF Port Monitor
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers\Adobe PDF

if they are not kept in sync the printer can go haywire on you.  You'll know that because it won't work and just about nothing will get it to work.

 

-- What we tend to do in situations where the installation is made under a global ID, but requires individual ID authentication is to create a .REG file that is applied after the user log's in.  To build this, perform the install.  Take a Reg snapshot, get Acrobat setup how you want it, take another Reg snapshot, create a delta and clean it up.

 

If none of the above work, check with your Adobe re-seller about obtaining an a license key that doesn't require 'phone home'.  These are generally only available under CLP agreements.  Keep in mind that this will flag your account to have a high likelihood of being audited at every contract renewal.

 

Lastly, keep in mind that everyone on the CITRIX environment that has access to Acrobat needs a license.  Not just the folks that are slated to use it.

 

Final thoughts - don't be afraid to dig around in the registry, experiment, etc.  And above all - don't hesitate to dig around on the Adobe's Acrobat Enterprise Deployment pages.  A wealth of knowledge to be had

 

I hope this helps.

 

Doug

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Acrobat DC Classic track APPV5 sp3 - error 16

November 9, 2016, 7:22 am
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Hi,

 

We followed the instuctions mentioned in App-V Deployment: Acrobat DC — Enterprise Administration Guide

 

When publishing the package without the -DynamicDeploymentConfiguration option the package is published without an error. Only a message the we have 00 days left.

 

But when we do use the -DynamicDeploymentConfiguration option, we receive error 16. The application closes then. Any idea what went wrong?

 

Output of the Publish script

 

09-11-2016 15:24: ---------------------------------------------------------

09-11-2016 15:24: -                       Publish.ps1                     -

09-11-2016 15:24: -       Post Publishing Script for Acrobat App-V        -

09-11-2016 15:24: ---------------------------------------------------------

09-11-2016 15:24: DEBUG: Application available physically at C:\ProgramData\Microsoft\AppV\Client\Integration\631adb70-603c-4bac-a7d6-04d068c8f05a\Roo t\Acrobat

09-11-2016 15:24: DEBUG: Package Integrated at C:\ProgramData\Microsoft\AppV\Client\Integration

09-11-2016 15:24: -------------------------------------------------------------------------------

09-11-2016 15:24: Setting appv registry key

09-11-2016 15:24: -------------------------------------------------------------------------------

09-11-2016 15:24: DEBUG: Checking C:\ProgramData\Microsoft\AppV\Client\Integration\631adb70-603c-4bac-a7d6-04d068c8f05a\Roo t\Acrobat is available or not

09-11-2016 15:24: -------------------------------------------------------------------------------

09-11-2016 15:24: Adding the necessary entries in PassThroughPaths key of App-V

09-11-2016 15:24: -------------------------------------------------------------------------------

09-11-2016 15:24:

DEBUG: The entries available presently in passthrough are

09-11-2016 15:24: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog\Application HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\WMI\Autologger HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perflib HKEY_LOCAL_MACHINE\SOFTWARE\Policies HKEY_CURRENT_USER\SOFTWARE\Policies

09-11-2016 15:24:

DEBUG: The entries to be added in passthrough are

09-11-2016 15:24: HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt

09-11-2016 15:24:

DEBUG: The entries to be present in passthrough are

09-11-2016 15:24: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog\Application HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\WMI\Autologger HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perflib HKEY_LOCAL_MACHINE\SOFTWARE\Policies HKEY_CURRENT_USER\SOFTWARE\Policies HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt

09-11-2016 15:24:

DEBUG: The keys successfully added to App-V PassThroughPaths

09-11-2016 15:24: -------------------------------------------------------------------------------

09-11-2016 15:24: Disabling Updater for Acrobat, so that it does not update through ARM

09-11-2016 15:24: -------------------------------------------------------------------------------

09-11-2016 15:24: -------------------------------------------------------------------------------

09-11-2016 15:24: Setting Licensing Related Folders with proper permissions

09-11-2016 15:24: -------------------------------------------------------------------------------

09-11-2016 15:24: DEBUG: Creating the following folders :-

09-11-2016 15:24: DEBUG: 1. SLStore - Comlpleted

09-11-2016 15:24: DEBUG: 2. Adobe PCD - Comlpleted

09-11-2016 15:24: DEBUG: 3. PCF - Comlpleted

09-11-2016 15:24: DEBUG: 4. SLCache - Comlpleted

09-11-2016 15:24: DEBUG: C:\ProgramData\App-V\631ADB70-603C-4BAC-A7D6-04D068C8F05A\BBEDF2C2-390F-404B-AA4E-49BA6B4 6215C\Root\Acrobat\application.xml Files copied locally as C:\Program Files\Common Files\Adobe\PCF\{AC76BA86-1033-FFFF-7760-000000000007}.V7{}AcrobatESR-12-Win-GM.xml

09-11-2016 15:24: DEBUG: Permissions set correctly

09-11-2016 15:24: DEBUG: Licensing Folders setup completed

09-11-2016 15:24: -------------------------------------------------------------------------------

09-11-2016 15:24:  Serializing Acrobat with Volume Serial

09-11-2016 15:24: -------------------------------------------------------------------------------

09-11-2016 15:24: DEBUG: Licensing Script execution completed

09-11-2016 15:24: -------------------------------------------------------------------------------

 

OOBELIB.LOG

11/09/16 15:26:36:338 | [INFO] |  |  |  | DispatchClientLib |  |  | 3968 | Dispatch table loaded from path: C:\Program Files\Common Files\Adobe\OOBE\PDApp\P7\dispatchtable.xml

11/09/16 15:26:36:343 | [INFO] |  |  |  | DispatchClientLib |  |  | 3968 | (re)load Local Dispatch Table status-[0].

11/09/16 15:26:36:345 | [INFO] |  |  |  | DispatchClientLib |  |  | 3968 | Scope : [2]

11/09/16 15:26:36:348 | [INFO] |  |  |  | DispatchClientLib |  |  | 3968 | Setting scope to GM

11/09/16 15:26:36:350 | [INFO] |  |  |  | DispatchClientLib |  |  | 3968 | EndPoint requested: [IdentityManagement]

11/09/16 15:26:36:353 | [INFO] |  |  |  | DispatchClientLib |  |  | 3968 | Length of the URL: [33]

11/09/16 15:26:36:355 | [INFO] |  |  |  | DispatchClientLib |  |  | 3968 | Returning from getEndpointAddr: [0]

11/09/16 15:26:36:358 | [INFO] |  |  |  | DispatchClientLib |  |  | 3968 | EndPoint requested: [IdentityManagement]

11/09/16 15:26:36:361 | [INFO] |  |  |  | DispatchClientLib |  |  | 3968 | Length of the URL: [33]

11/09/16 15:26:36:365 | [INFO] |  |  |  | DispatchClientLib |  |  | 3968 | URL found [https://ims-prod06.adobelogin.com]

11/09/16 15:26:36:368 | [INFO] |  |  |  | DispatchClientLib |  |  | 3968 | Returning from getEndpointAddr: [0]

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can you purchase 1 licence of adobe dc pro which covers virtual and desktop

November 9, 2016, 6:50 am
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in need to purchase 41 adobe pro dc licences that we can use on either a virtual environment or a desktop pc?  is there a subscription licence to cover this and if so what are the details?

 

thanks

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Re: can you purchase 1 licence of adobe dc pro which covers virtual and desktop

November 9, 2016, 1:40 pm
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acrobat dc not working, not responding

November 9, 2016, 11:28 pm
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i had one computer windows 7 with acrobat pro dc installed.

after a year it promped me a massage that ask for license, after i gave him my license it took me to a loop

questioning me if i want to buy the product or register.

 

so i uninstalled the acrobat pro dc an reinstall.

it confirmed the license

but!

 

when it finished and i tried to open a file all screen starts to blinking in a strange way

and the acrobat not responding

 

i tried to click on the acrobat pro dc icon (and not a PDF filr)

and it say "your request could not be completed. Adobe acrobat has either expired or not been activated".

 

after that i downloaded adobe uninstaller tool

with the tool i uninstalled adobe, i restart my computer, and reinstalled adobe

still the same problem!

 

i tried to install adobe on other computer with the same key and it works fine!

 

please help me!

thanks

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Citrix IE 11 - Associating PDF's from web pages with READER where pro is installed.

November 9, 2016, 7:08 am
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We run a virtualised environment with "Appsense" which controls amongst other things, access to applications. We have certain users on Citrix, who need Adobe Pro X, We have obviously installed, Along with Adobe Reader X which is sat on machine for all other users.

 

We are facing regular issue with IE 11, with No settings(I.E immediately after an IE settings reset) with have tried to open .pdf's from the intranet and wider internet.

 

As soon as we do, something tries to launch Adobe Pro, which "Appsense" refuses access to.

 

What we would expect to happen is that the file type association for the user(Under HKCU) pulls up the adobe file.

 

If the file is opened from disk, adobe reader pulls up the file.

 

We need to confirm and prevent whats causing this.

 

At present, the only adobe process enabled(which we can't seem to disable) is Adobe Smartselect.

 

Anyone able to offer options(beside give the user base of 1500 access to the licensed adobe pro application?)

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Re: Missing "Adobe Software Distribution Request"

November 10, 2016, 11:16 am
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I work for a large company and was able to sign up for the distribution license last year, but this year it died and I signed up for a distribution again but never got a response.

 

I tried again and again to get a response from adobe, i even tried other email accounts, but I never received a license to distribute software... I don't know what's going on over there, but the longer we wait the more zero-days are found in adobe's software and we cannot patch anything... still waiting 2 months later without response from adobe.

 

I even tried calling the helpline, but they told me that it is "free software" and we cannot help.

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Re: Missing "Adobe Software Distribution Request"

November 10, 2016, 11:28 am
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Hello,

 

 

Would you help me with the email id, using which you have requested for distribution License.

Please send me the email id via private message: How Do I Send  Private Message

 

 

 

Regards,

Tariq Dar.

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Re: Citrix IE 11 - Associating PDF's from web pages with READER where pro is installed.

November 10, 2016, 1:28 pm
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