Can you update using the installers at
15.020.20042 Optional update, November 03, 2016 — Acrobat and Adobe Reader Release Notes
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Re: Successful AdobeCC2017 Build, Acrobat can't update
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Re: Successful AdobeCC2017 Build, Acrobat can't update
I can update with that installer, and checking for updates post install works. Is 15.020.20042 now part of the CCP?
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Acrobat Pro 11 - Registration issues again?
Hello.
A few months ago, Adobe had some internal issue regarding Acrobat Pro 11 licensing/registration which caused long established Acrobat Pro 11 installations to act as though they've never been registered.
I've had at least 1 user crop up today displaying that very same issue again. We're running 11.0.18 with absolutely nothing being changed for months.
Anyone else seeing this again all of a sudden?
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Re: Successful AdobeCC2017 Build, Acrobat can't update
Moving this discussion to the Enterprise Deployment (Acrobat and Reader) forum.
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Re: Acrobat Pro 11 - Registration issues again?
Hi Barth w,
There is no such issue known to us currently.
Is this happening with only one user? Is that user connected to the internet or not?
Is it possible for you to share amt3.log file from that user's machine and serial number used?
Location of the log: C:\Users\USER NAME\AppData\Local\Temp
You may share the log and Serial number using GoogleDrive or AdobeSend or DropBox via private message:How Do I Send Private Message
Note: Don't Share serial number on this thread.
Regards,
Tariq Dar.
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Re: Font package?
Hi Arrup,
You may download the font package using this link for Reader: Adobe - Adobe Reader : For Windows
Let us know if that helps.
Regards,
Tariq Dar.
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Re: Suppress Help Menu Items
Hi Jim,
You may use the Adobe Customization wizard to make customization for Acrobat or Reader:
Welcome to the Wizard — Acrobat Customization Wizard DC for Windows
Installation and Setup Customization Wizard: Installation and setup — Acrobat Customization Wizard DC for Windows
Regards,
Tariq Dar.
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Re: Acrobat DC Classic track APPV5 sp3 - error 16
Hello,
Have you tried to contact Support yet?
Looking at the Error it seems licensing is not getting through. But looking at logs seems everything went normal.
Are you still facing this issue?
Regards,
Tariq Dar.
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Re: Acrobat DC Classic track APPV5 sp3 - error 16
Hi Tariq,
The issue is not resolved yet, but we have an appv specialist looking into it.
Just out of curiosity. Is appv offically supported by Adobe?
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Re: Suppress Help Menu Items
This doesn't answer my question. I am trying to suppress the "Help Menu" items in Acrobat and I am using the Registry Editor in the Customization Wizard. What I am asking for is what the command/key is that I need to enter into the registry to suppress these things?
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Re: Acrobat DC Classic track APPV5 sp3 - error 16
Yes, App-V is supported officially and that is why we have this documentation available: App-V Deployment: Acrobat DC — Enterprise Administration Guide
I will be sharing an email id via private message. And you may drop us an email with the findings of your specialist in case you require
our assistance.
-Tariq Dar.
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document won't send to client for signature
I have prepare document to send for signature. Acrobat is stalling and not sending. What do I do??
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Framemaker 7 : Could not create the composite document
I'm using PC and a user of Framemaker 7 version and having trouble when I'm going to compare two big size of files.The below error appear when I try to compare the files:Could not create the composite document
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Re: Framemaker 7 : Could not create the composite document
Are you using Framemaker or Acrobat? You are posting in an Acrobat forum dedicated to employing Acrobat in an a Enterprise..
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Re: Framemaker 7 : Could not create the composite document
Im using Framemaker, I guess it related to acrobat since the application also link to acrobat?
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Is adobe Professional available with Perpetual license??
We would like to procure Adobe Professional with Perpetual license. Pl. confirm whether this product is available as perpetual or we've to go with term license only. Pl. help us.
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Why is there no 64bits Internet Explorer 11 plugin in acobat dc standard or pro versions?
Installing Acrobat DC standard or pro doesn't install the 64bit internet explorer plugin (acropdf64.dll). But when i install acrobat reader dc it does. The 64bits plugin is needed when enhanced protect mode of internet explorer is enabled.. When enhanced protect mode is enabled ie11 will run only in 64bits.
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Re: Adobe ID prompt MCS deployment
UPDATE
I asked the user to logoff and logon back again to see if the issue persisted.
This fixed it despite the fact she logged on to the exact same server.
Currently I am comparing the mentioned logfiles of this user captured during her sessions while having the AdobeID issue and not.
When I parse the oobelib files via diffchecker.com I see quite some differences regarding license validation.
Please let me know if you are interested to review them.
Regards,
Raymond
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Problem with Slow Scrolling on Adobe acrobat dc (v 2015)
Hello
when i open pdf file i scrolling with the mouse and its very slowly.
what can i do to fix it ?
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Adobe GC CLient Application has stopped working (In Remote Desktop environment)
We run Adobe Acrobat XI in a Windows Server 2012 Remote desktop server.
We restrict usage of the application via permissions on the AcrobatXI folder.
We also have Acrobat DC installed for all other users to be able to open PDF Files.
Users often receive the error below:
Is there a fix for this error message, or some troubleshooting steps?
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