↧
Re: When will my users be able to download Acrobat straight from the Acrobat invitation
↧
Re: When will my users be able to download Acrobat straight from the Acrobat invitation
Hi nicholasr55244919,
Sorry for the trouble caused.
Please use this portal to log in https://cloud.acrobat.com/ Check if it works.
If you still experience the issue, please help us with your Country state and time when you started experiencing this issue.
Let us know if it works or if the issue still persists.
Regards,
Meenakshi
↧
↧
Re: When will my users be able to download Acrobat straight from the Acrobat invitation
When I select that link it sends me to the same page as the screen shot above.
United States, Texas and I believe it started happening around the 24th of May if I recall correctly.
I am going to try and test this from my own home on my work machine via VPN and on my personal machine to see if there is something internally causing this issue if no one else has reported this.
↧
Acrobat Std DC team subscription
We are currently unable to renew individual users team subscription for Adobe Acrobat Std DC with our current renewed Team Subscription valid thruu Dec 2017.
Scenario:
User gets message "Subscription Expires", when activating our Acrobat Std DC according to the documented procedure, it looks as it works but then the applications reverts back to Acrobat Pro DC and says subscription expired?
All user information looks ok on the admin console Team page and the users indivual Adobe Account page!
We are also unable to remove users from the Team and reassign licenses?
Any hints would be appreciatied!
↧
Re: How to restore damaged pdf?
PDF files are easily damaged due to physical and logical reasons such as Improper downloading, corruption during transfer or sharing of file and etc. Moreover, you have to adopt the best solution to recover damaged PDF file.
For this, you have 2 option try out the free online recovery ways where you need to upload your corrupt PDF. After uploading the file and press the repair options. After repair completion, download that PDF file. Some online repair sites are:
- PDFaid.com
- Adobe Acrobat Pro
- PDF-Online.com
If Unsuccessful in repairing your PDF files then go for Free PDF Repair Tool. The Tool has the solution for unlimited corrupt PDF files by rectifying all the errors.
↧
↧
Re: Acrobat Std DC team subscription
↧
how to apply quarterly patch acrobat xi pro
hi everyone,
our users have Adobe Acrobat XI v11.0.17 installed and i would like to upgrade to Adobe Acrobat XI v11.0.20. i have looked over the documentation and i just can't get it to work. we have over 100 users so we're using a software delivery system...Altiris. the original install was done via the Adobe Customization Wizard XI using a transform file.
i have tried upgrading using a transform, admin install as well as using the 'PATCH' switch. What is the best and least invasive way to upgrade to the latest version? HELP!!! TIA...
↧
Re: When will my users be able to download Acrobat straight from the Acrobat invitation
Hi nicholasr55244919,
Thank you for sharing the information.
It would be helpful if you can test it once at your end and let us know what happens.
Also, please try to use this link once https://cloud.acrobat.com/test77 to sign in to the account.
If you still get the error message, please let us know the exact date, time and timezone when you made this request
We will be waiting for your response.
Regards,
Meenakshi
↧
Re: Cannot get current Acrobat DC patch to deploy as part of silent MSI install
hi everyone,
i have a similar problem but w/ Acrobat XI. i am trying to patch Acrobat XI v11.0.17 to v11.0.20. i'm following all the docs and i tried to run the command below but i keep getting an error below. what am i doing wrong? TIA
"The upgrade cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade."
msiexec.exe /i "C:\\<PATH_TO_THE_FILE>\AcroPro.msi" TRANSFORMS="C:\\<PATH_TO_THE_FILE>\AcroPro.mst" PATCH="C:\\<PATH_TO_THE_FILE>\AcroRdrDCUpd1700920044.msp" /L*v "C:\\<PATH_TO_THE_FILE>\AcroProInstall.log"
↧
↧
Re: Telling the difference between Standard and Pro
As a software and packaging engineer working with SCCM and distribution, follow-up of application installs etc, I agree 100% with ajones722015. I suspect I know who ajones is even!
We struggled with the new regime of Adobe's because whenever someone orders an uninstallation of either application with a subsequent order to install the other version (Pro/Std) of the same application, uninstall will apply to the new version as well because the detection method is the same.
↧
Re: Acrobat Customization Wizard DC for 2017?
Well it seems like Adobe don´t give a **** about it.
↧
Re: When will my users be able to download Acrobat straight from the Acrobat invitation
I apologize for taking so long to get back to you on this.
I tried from my home machine and I was able to connect without the error page. I will talk with my network team and see if there have been any changes in our firewall rules or network.
Thank you for the help so far. If I get a response back soon I will update
↧
Re: how to apply quarterly patch acrobat xi pro
First thing to know is that updating a current installation with a transform file (MST) isn't a supported workflow for Acrobat/Reader.
Second, there are a few ways to approach updating an AIP:
1. Use a script to launch the MSP file with a command line similar to the example below.
Example:
msiexec.exe /p C:\<PATH_TO_THE_PATCH_FILE >\AcrobatUpd11020.msp /qn /L*v "C:\<PATH_TO_THE_LOG_LOCATION>\install.log"
Note, this should work as long as this isn't a Security Update.
2. If you are using an AIP build workflow then it's a bit more involved because of the steps involved.
a. Remove the old AIP build using a removal script containing a command line similar to the line below.
Example:
msiexec.exe /X <ACROBAT_VERSION_GUID>
b. Install the newly created AIP build using a command line similar to the one below.
Example:
msiexec.exe /i C:\<PATH_TO_THE_PATCH_FILE >\AcroPro.msi TRANSFORM="C:\<PATH_TO_THE_TRANSFORM_FILE >\AcroPro.mst" /qn /L*v "C:\<PATH_TO_THE_LOG_LOCATION>\install.log"
In either case it would be prudent to use the logging command line switches in case of errors in the process as I have demonstrated in the command lines above.
Unfortunately, I have no experience with Altiris, so no recommendations with that item.
I hope this helps.
↧
↧
Re: Acrobat Customization Wizard DC for 2017?
Can someone pleas answer this question. This is very frustrating for Adobe enterprise administrators.
Thank you!
↧
Re: Acrobat Customization Wizard DC for 2017?
Good question, but you're unlikely to get an answer in the Reader forums, so I moved it to the Enterprise Deployment (Acrobat and Reader) forum, where it better belongs...
↧
windows安装的Photoshop cc能不能通过cmd命令输入序列号激活？
windows安装的Photoshop cc能不能通过cmd命令输入序列号激活？
↧
Re: After updating Acrobat DC to latest release, prompted to sign in.
Hi Michael,
Please let us know the complete environment details.
You might want to refer the article: http://blogs.adobe.com/contentcorner/2017/06/12/manage-acrobat-dc-licenses-in-an-enterpris e-environment/
Regards,
Rave
↧
↧
Re: Some users are being prompted to sign in.
Hi Jeff,
Please refer the article: Manage Acrobat DC licenses in an Enterprise environment | Adobe Content Corner
You can use theAdobe Provisioning Toolkit (PRTK.exe) to serialize and suppress the Sign-In through the command line.
Regards,
Rave
↧
Re: deployement on citrix
Hi Marie,
Please refer the Enterprise Toolkit for a detailed procedure to deploy Acrobat: Acrobat-Reader Enterprise Toolkit Home
You might also want to refer the article: Manage Acrobat DC licenses in an Enterprise environment | Adobe Content Corner
Contact Enterprise Support through the Adobe Enterprise Dashboard if you need further assistance or have questions.
Regards,
Rave
↧
Re: volume licence
Hi Justin,
Please refer the article to manage licenses in an enterprise environment: Manage Acrobat DC licenses in an Enterprise environment | Adobe Content Corner
Assuming that Acrobat installation is not affected when you reimage with a golden image or upgrade the settings on the desktop, the licensing workflow will still be affected in such a scenario. You can simply use the prtk tool to deactivate or re-license Acrobat.
Regards,
Rave
↧