Thank you alot, it is not the way I like the most, but I think the only way. Thanks for the link !!

Any development on this issue ? There is a serious lag while scrolling just before the "Start Free Trial" option appears and it annoys a lot of our users. Once the "Start Free Trial" option appears, the lag goes away.

How can I prevent this from happening ?

Hello guys,

I want disable "Sign-in" dialog to avoid everyone needs to login with Adobe ID.

So I use "Grant offline Exception" function in Acrobat Customization Wizard.

And it's successful.

Then, I tried on Windows10 VM. Also "Sign-in" dialog didn't prompt. (it seems work.)

However, it DID NOT WORK on Windows 7 Host. "Sign-in" dialog prompts EVERY TIME when i open Acrobat

(I use Setup.exe to install)

MST is indeed in setup.ini

Thanks for help.

Fred

I'm sorry that it's not possible at the moment. I did file a bug, and I'll paste your comment and the url to this post into that bug. This feature is tied into other features so a change in this area is likely to take several months.

Hi.

I use Munki to distribute application in my Mac environment, also for Adobe Creative Cloud packages.

The only problem I have is with Acrobat DC, I'm trying to update my previous installation of Adobe Acrobat DC 18.011.20035 to the new 19.010.20091 release.

During the silent install/upgrade I can see these error logs:

Installing Adobe Acrobat DC CC (1 of 1)...
    suppress_bundle_relocation: False
    Preparing for installation…
    Preparing the disk…
    Preparing Adobe Acrobat DC (Continuous)…
    Waiting for other installations to complete…
    Configuring the installation…
    2.2 percent complete...

...

    86.961525 percent complete...
    Running package scripts…
    Validating packages…
    97.75 percent complete...
    Install of Acrobat DC Installer-19.010.20091.pkg failed with return code 1...
ERROR: ------------------------------------------------------------------------------
ERROR: installer: Package name is Adobe Acrobat DC (Continuous)
ERROR: installer: choices changes file '/tmp/munki-pcOYDm/choices.xml' applied
ERROR: installer: Upgrading at base path /
ERROR: installer:PHASE:Preparing for installation…
ERROR: installer:PHASE:Preparing the disk…
ERROR: installer:PHASE:Preparing Adobe Acrobat DC (Continuous)…
ERROR: installer:PHASE:Waiting for other installations to complete…
ERROR: installer:PHASE:Configuring the installation…
ERROR: installer:STATUS:
ERROR: installer:%2.200000
ERROR: installer:PHASE:Validating packages…
ERROR: installer:%3.847487
ERROR: installer:PHASE:Writing files…
...

ERROR: installer:%82.137176
ERROR: installer:PHASE:Optimizing system for installed software…
ERROR: installer:%83.045501
ERROR: installer:PHASE:Moving items into place…
ERROR: installer:%84.456616
ERROR: installer:PHASE:Running package scripts…
...

ERROR: installer:PHASE:Validating packages…
ERROR: installer:%97.750000
ERROR: installer: The upgrade failed (The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.)
ERROR: ------------------------------------------------------------------------------
    Allowing idle sleep
Finishing...
    Getting info on currently installed applications...
Done.

I use a ChoiceChangesXML file to exclude the installation of AcroServicesUpdater. Anyway if I don't use this, installing all subpackages, the issue is the same.

Has anyone ever used Munki with the new Acrobat DC 19?

I tried to use Packages tab in the Admin Console of Adobe web dashboard to create the install package but, as 18 release created with Creative Cloud Packager, it can't create a right installer for Munki. So I used the Acrobat_DC_Web_WWMUI.dmg file created by CCP in the Library Cache folder.

Please let me know, thanks.

Bye, Morgan

do you have an enterprise/team acrobat subscription?

Yes, I have a team subscription.

I think you can find it, it's based on my current login in this forum

This is a community forum, we are not Adobe staff (for the most part) who can look up your account.

While using Munki is unsupported (because it's untested), that doesn't mean it won't work. However, you'd have to post Acrobat logs rather than Munki logs as it's unlikely anyone at Adobe knows much about Munki. Perhaps another forum user can help in that regard.

When a document is opened in Acrobat DC, a pop-up appears asking "Are you still [my email address]? If yes, click continue." Used on the same enterprise computer, email the same, Adobe sign-in the same every day. Is there a way to stop the pop-up?

The MacOS log you want to post is located here:  /var/log/install.log

[moved from Installing, Updating, & Subscribing to Acrobat to Enterprise Deployment (Acrobat and Reader)]

As indicated below on the license pictures, the license for ACROPRO 2017 our Government organization purchased expires May 31, 2019.  What I wanted to confirm is on page 2 where the "Licensing Program" is indicated as CLP 5.0 LICENSE PROGRAM - GOVERNMENT.  As I understand it, the CLP is a "Perpetual licensing through a 2-year agreement" program as described in the "how to buy" section of Adobe's website.  If that is what was purchased, should the expiration date not be May 31, 2020?  Can anyone confirm this and/or point me in the right direction for remediation if that is in fact the case?

Thanks!

TLAMGUY

PRIVATE INFO MASKED BY MODERATOR.

[moved from Installing, Updating, & Subscribing to Acrobat to Enterprise Deployment (Acrobat and Reader)]

When trying to download Adobe Acrobat Reader DC updates released in February ( http://armdl.adobe.com/pub/adobe/reader/win/AcrobatDC/1901020098/AcroRdrDCUpd1901020098_MU I.msp and

http://armdl.adobe.com/pub/adobe/reader/win/AcrobatDC/1901020098/AcroRdrDCUpd1901020098.ms p )

, I am receiving error messages on my SCCM server:

"Signature check on downloaded binary has failed".

After downloading the file manually, I checked the certificate used on the .msp package.

The certificate used expired on 3/15/2019:

Ok, this is the part of the install.log file:

----------------------------------------------------

Mar 20 11:13:48 mlv-pc106678 softwareupdated[613]: Adding client SUUpdateServiceClient pid=2392, uid=0, installAuth=NO rights=(), transactions=0 (/usr/sbin/softwareupdate)

Mar 20 11:13:48 mlv-pc106678 system_installd[435]: PackageKit: Adding client PKInstallDaemonClient pid=613, uid=200 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated)

Mar 20 11:13:48 mlv-pc106678 softwareupdated[613]: SUScan: Scan for client pid 613 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated)

Mar 20 11:13:48 mlv-pc106678 softwareupdated[613]: SoftwareUpdate: Catalog Not Modified since last scan ("846e-5838365483e73")

Mar 20 11:13:48 mlv-pc106678 softwareupdated[613]: SUScan: Using catalog http://mlv-update02.ipa.mydomain.com/content/catalogs/others/index-10.12-10.11-10.10-10.9- mountainlion-lion-snowleopard-leopard.merged-1_production.sucatalog

Mar 20 11:13:48 mlv-pc106678 softwareupdated[613]: SUScan: Elapsed scan time = 0.3

Mar 20 11:13:48 mlv-pc106678 softwareupdated[613]: Scan (f=1, d=0) completed

Mar 20 11:13:48 mlv-pc106678 softwareupdated[613]: 0 updates found:

Mar 20 11:13:48 mlv-pc106678 softwareupdated[613]: Removing client SUUpdateServiceClient pid=2392, uid=0, installAuth=YES rights=(system.install.apple-software, system.install.apple-software.standard-user, system.install.software, com.apple.SoftwareUpdate.modify-settings), transactions=1 (/usr/sbin/softwareupdate)

Mar 20 11:14:23 mlv-pc106678 installer[2423]: Product archive /Library/Managed Installs/Cache/Acrobat DC Installer-19.010.20091.pkg trustLevel=202

Mar 20 11:14:24 mlv-pc106678 installer[2423]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: location = file://localhost

Mar 20 11:14:24 mlv-pc106678 installer[2423]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/Library/Managed%20Installs/Cache/Acrobat%20DC%20Installer-19.010.20091.p kg#preinstall.pkg

Mar 20 11:14:24 mlv-pc106678 installer[2423]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/Library/Managed%20Installs/Cache/Acrobat%20DC%20Installer-19.010.20091.p kg#aam.pkg

Mar 20 11:14:24 mlv-pc106678 installer[2423]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/Library/Managed%20Installs/Cache/Acrobat%20DC%20Installer-19.010.20091.p kg#application.pkg

Mar 20 11:14:24 mlv-pc106678 installer[2423]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/Library/Managed%20Installs/Cache/Acrobat%20DC%20Installer-19.010.20091.p kg#browser.pkg

Mar 20 11:14:24 mlv-pc106678 installer[2423]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/Library/Managed%20Installs/Cache/Acrobat%20DC%20Installer-19.010.20091.p kg#support.pkg

Mar 20 11:14:24 mlv-pc106678 installer[2423]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/Library/Managed%20Installs/Cache/Acrobat%20DC%20Installer-19.010.20091.p kg#automator.pkg

Mar 20 11:14:24 mlv-pc106678 installer[2423]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/Library/Managed%20Installs/Cache/Acrobat%20DC%20Installer-19.010.20091.p kg#pdf_services.pkg

Mar 20 11:14:24 mlv-pc106678 installer[2423]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/Library/Managed%20Installs/Cache/Acrobat%20DC%20Installer-19.010.20091.p kg#armagent.pkg

Mar 20 11:14:24 mlv-pc106678 installer[2423]: Set authorization level to root for session

Mar 20 11:14:24 mlv-pc106678 installer[2423]: Administrator authorization granted.

Mar 20 11:14:24 mlv-pc106678 installer[2423]: Will use PK session

Mar 20 11:14:24 mlv-pc106678 installer[2423]: Using authorization level of root for IFPKInstallElement

Mar 20 11:14:24 mlv-pc106678 installer[2423]: Starting installation:

Mar 20 11:14:24 mlv-pc106678 installer[2423]: Configuring volume "Macintosh HD"

Mar 20 11:14:24 mlv-pc106678 installer[2423]: Preparing disk for local booted install.

Mar 20 11:14:24 mlv-pc106678 installer[2423]: Free space on "Macintosh HD": 49.91 GB (49913409536 bytes).

Mar 20 11:14:24 mlv-pc106678 installer[2423]: Create temporary directory "/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T//Install.2423N8Fnbq"

Mar 20 11:14:24 mlv-pc106678 installer[2423]: IFPKInstallElement (8 packages)

Mar 20 11:14:25 mlv-pc106678 installd[431]: PackageKit: Adding client PKInstallDaemonClient pid=2423, uid=0 (/usr/sbin/installer)

Mar 20 11:14:25 mlv-pc106678 installer[2423]: PackageKit: Enqueuing install with framework-specified quality of service (utility)

Mar 20 11:14:25 mlv-pc106678 installd[431]: PackageKit: ----- Begin install -----

Mar 20 11:14:25 mlv-pc106678 installd[431]: PackageKit: request=PKInstallRequest <8 packages, destination=/>

Mar 20 11:14:25 mlv-pc106678 installd[431]: PackageKit: packages=(

        "PKLeopardPackage <file://localhost/Library/Managed%20Installs/Cache/Acrobat%20DC%20Installer-19.010.20091. pkg#preinstall.pkg>",

        "PKLeopardPackage <file://localhost/Library/Managed%20Installs/Cache/Acrobat%20DC%20Installer-19.010.20091. pkg#aam.pkg>",

        "PKLeopardPackage <file://localhost/Library/Managed%20Installs/Cache/Acrobat%20DC%20Installer-19.010.20091. pkg#application.pkg>",

        "PKLeopardPackage <file://localhost/Library/Managed%20Installs/Cache/Acrobat%20DC%20Installer-19.010.20091. pkg#browser.pkg>",

        "PKLeopardPackage <file://localhost/Library/Managed%20Installs/Cache/Acrobat%20DC%20Installer-19.010.20091. pkg#support.pkg>",

        "PKLeopardPackage <file://localhost/Library/Managed%20Installs/Cache/Acrobat%20DC%20Installer-19.010.20091. pkg#automator.pkg>",

        "PKLeopardPackage <file://localhost/Library/Managed%20Installs/Cache/Acrobat%20DC%20Installer-19.010.20091. pkg#pdf_services.pkg>",

        "PKLeopardPackage <file://localhost/Library/Managed%20Installs/Cache/Acrobat%20DC%20Installer-19.010.20091. pkg#armagent.pkg>"

    )

Mar 20 11:14:25 mlv-pc106678 installd[431]: PackageKit: Session UUID file exists - will not overwrite /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/DED6C8A1-747E-46 E5-B2F5-E1873333AB9A.activeSandbox

Mar 20 11:14:26 mlv-pc106678 installd[431]: PackageKit: Will do receipt-based obsoleting for package identifier com.adobe.acrobat.DC.viewer.preinstall.pkg.MUI (prefix path=tmp)

Mar 20 11:14:26 mlv-pc106678 installd[431]: PackageKit: Will do receipt-based obsoleting for package identifier com.adobe.PDApp.AdobeApplicationManager.installer.pkg (prefix path=)

Mar 20 11:14:27 mlv-pc106678 installd[431]: PackageKit: Extracting file://localhost/Library/Managed%20Installs/Cache/Acrobat%20DC%20Installer-19.010.20091.p kg#preinstall.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/DED 6C8A1-747E-46E5-B2F5-E1873333AB9A.activeSandbox/Root/tmp, uid=0)

Mar 20 11:14:27 mlv-pc106678 installd[431]: PackageKit: Extracting file://localhost/Library/Managed%20Installs/Cache/Acrobat%20DC%20Installer-19.010.20091.p kg#aam.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/DED 6C8A1-747E-46E5-B2F5-E1873333AB9A.activeSandbox/Root, uid=0)

Mar 20 11:14:29 mlv-pc106678 installd[431]: PackageKit: Extracting file://localhost/Library/Managed%20Installs/Cache/Acrobat%20DC%20Installer-19.010.20091.p kg#application.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/DED 6C8A1-747E-46E5-B2F5-E1873333AB9A.activeSandbox/Root/Applications/Adobe Acrobat DC, uid=0)

Mar 20 11:14:42 mlv-pc106678 installd[431]: PackageKit: Extracting file://localhost/Library/Managed%20Installs/Cache/Acrobat%20DC%20Installer-19.010.20091.p kg#browser.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/DED 6C8A1-747E-46E5-B2F5-E1873333AB9A.activeSandbox/Root/Library/Internet Plug-Ins, uid=0)

Mar 20 11:14:42 mlv-pc106678 installd[431]: PackageKit: Extracting file://localhost/Library/Managed%20Installs/Cache/Acrobat%20DC%20Installer-19.010.20091.p kg#support.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/DED 6C8A1-747E-46E5-B2F5-E1873333AB9A.activeSandbox/Root/Library/Application Support, uid=0)

Mar 20 11:14:45 mlv-pc106678 installd[431]: PackageKit: Extracting file://localhost/Library/Managed%20Installs/Cache/Acrobat%20DC%20Installer-19.010.20091.p kg#automator.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/DED 6C8A1-747E-46E5-B2F5-E1873333AB9A.activeSandbox/Root/Library/Automator, uid=0)

Mar 20 11:14:45 mlv-pc106678 installd[431]: PackageKit: Extracting file://localhost/Library/Managed%20Installs/Cache/Acrobat%20DC%20Installer-19.010.20091.p kg#pdf_services.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/DED 6C8A1-747E-46E5-B2F5-E1873333AB9A.activeSandbox/Root/Library/PDF Services, uid=0)

Mar 20 11:14:45 mlv-pc106678 installd[431]: PackageKit: Extracting file://localhost/Library/Managed%20Installs/Cache/Acrobat%20DC%20Installer-19.010.20091.p kg#armagent.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/DED 6C8A1-747E-46E5-B2F5-E1873333AB9A.activeSandbox/Root/tmp/com.adobe.AcrobatRefreshManager, uid=0)

Mar 20 11:14:45 mlv-pc106678 installd[431]: PackageKit: prevent user idle system sleep

Mar 20 11:14:45 mlv-pc106678 installd[431]: PackageKit: suspending backupd

Mar 20 11:14:45 mlv-pc106678 installd[431]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.rDK3vM/Scripts/com.adobe.acrobat.DC.viewer.preinstall.pkg.M UI.FEfyox

Mar 20 11:14:45 mlv-pc106678 install_monitor[2452]: Temporarily excluding: /Applications, /Library, /System, /bin, /private, /sbin, /usr

Mar 20 11:14:47 mlv-pc106678 installd[431]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.rDK3vM/Scripts/com.adobe.PDApp.AdobeApplicationManager.inst aller.pkg.iBRjQc

Mar 20 11:14:47 mlv-pc106678 installd[431]: ./preinstall: AAMInstaller: PRE AAM INSTALL....................

Mar 20 11:14:47 mlv-pc106678 installd[431]: ./preinstall: AAMInstaller: AAMIAssetsDir /private/tmp/PKInstallSandbox.rDK3vM/Scripts/com.adobe.PDApp.AdobeApplicationManager.inst aller.pkg.iBRjQc

Mar 20 11:14:47 mlv-pc106678 installd[431]: ./preinstall: AAMInstaller: Checking for ignore AAM.

Mar 20 11:14:47 mlv-pc106678 installd[431]: ./preinstall: AAMInstaller: ignore_aam return code 1.

Mar 20 11:14:47 mlv-pc106678 installd[431]: ./preinstall: AAMInstaller: Launch AAM Installation in silent mode...

Mar 20 11:14:47 mlv-pc106678 installd[431]: ./preinstall: Starting Installer... In Silent mode.

Mar 20 11:14:47 mlv-pc106678 installd[431]: ./preinstall: Unable to initialize objects.

Mar 20 11:14:47 mlv-pc106678 installd[431]: ./preinstall: Exiting Installer with Code: -3

Mar 20 11:14:50 mlv-pc106678 installd[431]: ./preinstall: AAMInstaller: Exit status: 253

Mar 20 11:14:50 mlv-pc106678 installd[431]: ./preinstall: AAMInstaller: For more detailed logs check:~/Library/Logs/PDApp.log

Mar 20 11:14:50 mlv-pc106678 installd[431]: ./preinstall: AAMInstaller: AAM silent installation Failed.

Mar 20 11:14:50 mlv-pc106678 installd[431]: ./preinstall: AAMInstaller: END OF PRE AAM INSTALL....................

Mar 20 11:14:50 mlv-pc106678 install_monitor[2452]: Re-included: /Applications, /Library, /System, /bin, /private, /sbin, /usr

Mar 20 11:14:50 mlv-pc106678 installd[431]: PackageKit: releasing backupd

Mar 20 11:14:50 mlv-pc106678 installd[431]: PackageKit: allow user idle system sleep

Mar 20 11:14:50 mlv-pc106678 installd[431]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “Acrobat DC Installer-19.010.20091.pkg”." UserInfo={NSFilePath=./preinstall, NSURL=file://localhost/Library/Managed%20Installs/Cache/Acrobat%20DC%20Installer-19.010.2 0091.pkg#aam.pkg, PKInstallPackageIdentifier=com.adobe.PDApp.AdobeApplicationManager.installer.pkg, NSLocalizedDescription=An error occurred while running scripts from the package “Acrobat DC Installer-19.010.20091.pkg”.} {

        NSFilePath = "./preinstall";

        NSLocalizedDescription = "An error occurred while running scripts from the package \U201cAcrobat DC Installer-19.010.20091.pkg\U201d.";

        NSURL = "file://localhost/Library/Managed%20Installs/Cache/Acrobat%20DC%20Installer-19.010.20091. pkg#aam.pkg";

        PKInstallPackageIdentifier = "com.adobe.PDApp.AdobeApplicationManager.installer.pkg";

    }

Mar 20 11:14:50 mlv-pc106678 installd[431]: PackageKit: Running idle tasks

Mar 20 11:14:50 mlv-pc106678 installer[2423]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “Acrobat DC Installer-19.010.20091.pkg”." UserInfo={NSFilePath=./preinstall, NSURL=file://localhost/Library/Managed%20Installs/Cache/Acrobat%20DC%20Installer-19.010.2 0091.pkg#aam.pkg, PKInstallPackageIdentifier=com.adobe.PDApp.AdobeApplicationManager.installer.pkg, NSLocalizedDescription=An error occurred while running scripts from the package “Acrobat DC Installer-19.010.20091.pkg”.}

Mar 20 11:14:50 mlv-pc106678 installd[431]: PackageKit: Removing client PKInstallDaemonClient pid=2423, uid=0 (/usr/sbin/installer)

Mar 20 11:14:51 mlv-pc106678 installer[2423]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.

Mar 20 11:14:52 mlv-pc106678 installd[431]: PackageKit: Done with sandbox removals

Thanks, bye

This log says to look in another log... ~/Library/Logs/PDApp.log

Here the PDApp.log:

----------------------------

03/20/19 11:14:47:241 | [INFO] | 2456 | ASU | PIM-AAMDeploymentValidation | PIM-AAMDeploymentValidation |  |  | 75118 | Build Version - 10.0.0.205

03/20/19 11:14:47:246 | [INFO] | 2456 | ASU | PIM-AAMDeploymentValidation | PIM-AAMDeploymentValidation |  |  | 75118 | Logging Level verbosity Set  to 4

03/20/19 11:14:47:247 | [INFO] | 2456 | ASU | PIM-AAMDeploymentValidation | PIM-AAMDeploymentValidation |  |  | 75118 | Start: AAM Deployment Validation checks... Install workflow

03/20/19 11:14:47:247 | [INFO] | 2456 | ASU | PIM-AAMDeploymentValidation | PIM-AAMDeploymentValidation |  |  | 75118 | Detect should we ignore AAM

03/20/19 11:14:47:266 | [INFO] | 2456 | ASU | PIM-AAMDeploymentValidation | PIM-AAMDeploymentValidation |  |  | 75118 | Should_Ignore_AAM -1. AAM Installation not ignored..

03/20/19 11:14:47:266 | [INFO] | 2456 | ASU | PIM-AAMDeploymentValidation | PIM-AAMDeploymentValidation |  |  | 75118 | Starting Deployment Validation checks...

03/20/19 11:14:47:266 | [INFO] | 2456 | ASU | PIM-AAMDeploymentValidation | PIM-AAMDeploymentValidation |  |  | 75118 | Check System validity Status ...

03/20/19 11:14:47:266 | [INFO] | 2456 | ASU | PIM-AAMDeploymentValidation | PIM-AAMDeploymentValidation |  |  | 75118 | Checking minimum OS version ...

03/20/19 11:14:47:266 | [INFO] | 2456 | ASU | PIM-AAMDeploymentValidation | PIM-AAMDeploymentValidation |  |  | 75118 | System OS Version - major = 10, minor = 12, bugFix = 6

03/20/19 11:14:47:266 | [INFO] | 2456 | ASU | PIM-AAMDeploymentValidation | PIM-AAMDeploymentValidation |  |  | 75118 | Check Boot volume is casesensitive ...

03/20/19 11:14:47:267 | [INFO] | 2456 | ASU | PIM-AAMDeploymentValidation | PIM-AAMDeploymentValidation |  |  | 75118 | Check Required system files and folders exits ...

03/20/19 11:14:47:267 | [INFO] | 2456 | ASU | PIM-AAMDeploymentValidation | PIM-AAMDeploymentValidation |  |  | 75118 | Check Adobe Application Manager is running...

03/20/19 11:14:47:267 | [INFO] | 2456 | ASU | PIM-AAMDeploymentValidation | PIM-AAMDeploymentValidation |  |  | 75118 | Check Another Adobe installer (RIBS) is running ...

03/20/19 11:14:47:267 | [INFO] | 2456 | ASU | PIM-AAMDeploymentValidation | PIM-AAMDeploymentValidation |  |  | 75118 | Check Another Adobe installer (Bootstrapper) is running  ...

03/20/19 11:14:47:267 | [INFO] | 2456 | ASU | PIM-AAMDeploymentValidation | PIM-AAMDeploymentValidation |  |  | 75118 | Check Adobe Application Manager SYNC is happening...

03/20/19 11:14:47:267 | [INFO] | 2456 | ASU | PIM-AAMDeploymentValidation | PIM-AAMDeploymentValidation |  |  | 75118 | Check and close Adobe Application Manager notifiers...

03/20/19 11:14:47:267 | [INFO] | 2456 | ASU | PIM-AAMDeploymentValidation | PIM-AAMDeploymentValidation |  |  | 75118 | AAM Deployment Validation checks PASSED.

03/20/19 11:14:47:267 | [INFO] | 2456 | ASU | PIM-AAMDeploymentValidation | PIM-AAMDeploymentValidation |  |  | 75118 | End: AAM Deployment Validation checks...

03/20/19 11:14:47:432 | [INFO] | 2458 | ASU | PIM-AAMDeploymentValidation | PIM-AAMDeploymentValidation |  |  | 75137 | Build Version - 10.0.0.253

03/20/19 11:14:47:433 | [INFO] | 2458 | ASU | PIM-AAMDeploymentValidation | PIM-AAMDeploymentValidation |  |  | 75137 | Logging Level verbosity Set  to 4

03/20/19 11:14:47:433 | [INFO] | 2458 | ASU | PIM-AAMDeploymentValidation | PIM-AAMDeploymentValidation |  |  | 75137 | Start: AAM Deployment Validation checks... Install workflow

03/20/19 11:14:47:433 | [INFO] | 2458 | ASU | PIM-AAMDeploymentValidation | PIM-AAMDeploymentValidation |  |  | 75137 | Detect should we ignore AAM

03/20/19 11:14:47:457 | [INFO] | 2458 | ASU | PIM-AAMDeploymentValidation | PIM-AAMDeploymentValidation |  |  | 75137 | Should_Ignore_AAM -1. AAM Installation not ignored..

03/20/19 11:14:47:458 | [INFO] | 2458 | ASU | PIM-AAMDeploymentValidation | PIM-AAMDeploymentValidation |  |  | 75137 | Starting Deployment Validation checks...

03/20/19 11:14:47:458 | [INFO] | 2458 | ASU | PIM-AAMDeploymentValidation | PIM-AAMDeploymentValidation |  |  | 75137 | Check System validity Status ...

03/20/19 11:14:47:458 | [INFO] | 2458 | ASU | PIM-AAMDeploymentValidation | PIM-AAMDeploymentValidation |  |  | 75137 | Checking minimum OS version ...

03/20/19 11:14:47:458 | [INFO] | 2458 | ASU | PIM-AAMDeploymentValidation | PIM-AAMDeploymentValidation |  |  | 75137 | System OS Version - major = 10, minor = 12, bugFix = 6

03/20/19 11:14:47:458 | [INFO] | 2458 | ASU | PIM-AAMDeploymentValidation | PIM-AAMDeploymentValidation |  |  | 75137 | Check Boot volume is casesensitive ...

03/20/19 11:14:47:460 | [INFO] | 2458 | ASU | PIM-AAMDeploymentValidation | PIM-AAMDeploymentValidation |  |  | 75137 | Check Required system files and folders exits ...

03/20/19 11:14:47:460 | [INFO] | 2458 | ASU | PIM-AAMDeploymentValidation | PIM-AAMDeploymentValidation |  |  | 75137 | Check Adobe Application Manager is running...

03/20/19 11:14:47:460 | [INFO] | 2458 | ASU | PIM-AAMDeploymentValidation | PIM-AAMDeploymentValidation |  |  | 75137 | Check Another Adobe installer (RIBS) is running ...

03/20/19 11:14:47:460 | [INFO] | 2458 | ASU | PIM-AAMDeploymentValidation | PIM-AAMDeploymentValidation |  |  | 75137 | Check Another Adobe installer (Bootstrapper) is running  ...

03/20/19 11:14:47:460 | [INFO] | 2458 | ASU | PIM-AAMDeploymentValidation | PIM-AAMDeploymentValidation |  |  | 75137 | Check Adobe Application Manager SYNC is happening...

03/20/19 11:14:47:460 | [INFO] | 2458 | ASU | PIM-AAMDeploymentValidation | PIM-AAMDeploymentValidation |  |  | 75137 | Check and close Adobe Application Manager notifiers...

03/20/19 11:14:47:460 | [INFO] | 2458 | ASU | PIM-AAMDeploymentValidation | PIM-AAMDeploymentValidation |  |  | 75137 | AAM Deployment Validation checks PASSED.

03/20/19 11:14:47:460 | [INFO] | 2458 | ASU | PIM-AAMDeploymentValidation | PIM-AAMDeploymentValidation |  |  | 75137 | End: AAM Deployment Validation checks...

03/20/19 11:14:47:745 | [INFO] |  | ASU | Setup | Setup |  |  | 75152 | Build Version - 10.0.0.49

03/20/19 11:14:47:745 | [INFO] |  | ASU | Setup | Setup |  |  | 75152 | Logging Level verbosity Set  to 4

03/20/19 11:14:47:747 | [INFO] |  | ASU | Setup | Setup |  |  | 75152 | TimeLog: Bootstrapper Start

03/20/19 11:14:47:747 | [INFO] |  | ASU | Setup |  |  |  | 75152 | Event Guid generated is: 'a871dee5-b5a4-41e3-beae-13086302bd65'

03/20/19 11:14:47:748 | [INFO] |  | ASU | Setup | Setup |  |  | 75152 | Launch Path set to /private/tmp/PKInstallSandbox.rDK3vM/Scripts/com.adobe.PDApp.AdobeApplicationManager.inst aller.pkg.iBRjQc

03/20/19 11:14:47:759 | [INFO] |  | ASU | Setup |  |  |  | 75193 | Event with guid 'a871dee5-b5a4-41e3-beae-13086302bd65' is being sent

03/20/19 11:14:47:827 | [INFO] |  | ASU | PIM | PIM |  |  | 75152 | Build Version - 10.0.0.49

03/20/19 11:14:47:827 | [INFO] |  | ASU | PIM | PIM |  |  | 75152 | Logging Level verbosity Set  to 4

03/20/19 11:14:47:829 | [WARN] |  | ASU | PIM | PIM |  |  | 75152 | Detected db journal file trying to repair it...

03/20/19 11:14:47:835 | [INFO] |  | ASU | PIM | PIM |  |  | 75152 | trying to createOrUpdatePIMDbSchema.

03/20/19 11:14:47:843 | [INFO] |  | ASU | PIM | PIM |  |  | 75152 | Current db schema version on machine 4.

03/20/19 11:14:47:843 | [INFO] |  | ASU | PIM | PIM |  |  | 75152 | Current db schema version to install 1.

03/20/19 11:14:47:843 | [INFO] |  | ASU | PIM | PIM |  |  | 75152 | SUCCESS Created Tables.

03/20/19 11:14:47:844 | [INFO] |  | ASU | PIM | PIM |  |  | 75152 | PIM Database is Up To Date.

03/20/19 11:14:47:844 | [INFO] |  | ASU | PIM | PIM |  |  | 75152 | Sqlite 'Successfully' recovered from journal file.

03/20/19 11:14:47:844 | [INFO] |  | ASU | PIM | PIM |  |  | 75152 | PIMSqlite closeDB status 0

03/20/19 11:14:47:844 | [INFO] |  | ASU | PIM | PIM |  |  | 75152 | Build Version - 10.0.0.49

03/20/19 11:14:47:844 | [INFO] |  | ASU | PIM | PIM |  |  | 75152 | Logging Level verbosity Set  to 4

03/20/19 11:14:47:844 | [INFO] |  | ASU | PIM | PIM |  |  | 75152 | CREATE PIM Instance ...

03/20/19 11:14:47:846 | [FATAL] |  | ASU | PIM | PIM |  |  | 75152 | Detected db journal file, Adobe Application Manager is in corrupted state at /Applications/Utilities/Adobe Application Manager

03/20/19 11:14:47:846 | [FATAL] |  | ASU | PIM | PIM |  |  | 75152 | Adobe Application Manager is needed to resolve this problem. However, it is missing or damaged.

Download a new copy of Adobe Application Manager from http://www.adobe.com,

or install this product again.

03/20/19 11:14:47:846 | [FATAL] |  | ASU | Setup | Setup |  |  | 75152 | Unable to create PIM object

03/20/19 11:14:47:846 | [INFO] |  | ASU | Setup | Setup |  |  | 75152 | =================  Exiting Installer with Code: -3  =================

03/20/19 11:14:47:846 | [INFO] |  | ASU | Setup |  |  |  | 75152 | Event Guid generated is: '835ac50c-0ebe-4e2b-aa0f-4ccc9d67932e'

03/20/19 11:14:47:846 | [INFO] |  | ASU | Setup |  |  |  | 75152 | Event Guid generated is: '9bd8f082-db6b-4098-8d25-256b2c1eed42'

03/20/19 11:14:47:846 | [INFO] |  | ASU | Setup |  |  |  | 75152 | Waiting for the async thread to get the task completed

03/20/19 11:14:48:859 | [INFO] |  | ASU | Setup |  |  |  | 75193 | Event with guid '835ac50c-0ebe-4e2b-aa0f-4ccc9d67932e' is being sent

03/20/19 11:14:49:379 | [INFO] |  | ASU | Setup |  |  |  | 75193 | Event with guid '9bd8f082-db6b-4098-8d25-256b2c1eed42' is being sent

03/20/19 11:14:49:959 | [INFO] |  | ASU | Setup |  |  |  | 75193 | Async thread is completed. Now exiting from function.

You'll probably need help from someone who knows more about it than me. But in the mean time I will draw your attention especially to these two entries:

Detected db journal file, Adobe Application Manager is in corrupted state at /Applications/Utilities/Adobe Application Manager

Adobe Application Manager is needed to resolve this problem. However, it is missing or damaged.

Download a new copy of Adobe Application Manager from http://www.adobe.com,

or install this product again.

Yes, in fact I was able to do the upgrade doing so:

- uninstalling manually the previous release

- rebooting the client

- installing (always with Munki, but this is not the problem) the new release

Only doing so it install the 19 release correctly. I don’t know how will go next upgrades … I have to wait a new release and then try myself.

Anyway, to the create the install package I used the pkg file that I can found into the Acrobat_2015_Web_WWMUI.dmg file and the uninstall package created by the Creative Cloud Packager.

Now, that Adobe has deprecated the Creative Cloud Packager, how could I create a silent install package with the Packages tab in the Admin Console?

Please let me know, thanks.

Bye, Morgan