Thanks for the link!  I've downloaded the Acrobat Customization Wizard DC, and I am getting the following error when I click OK:

Researching this error came up with the following discussion:

customisation wizard - invalid installer package

In this discussion it was mentioned by an Adobe employee that the Adobe Customization Wizard DC for Mac "does not consume Adobe Reader DC packages for customizing."  Could this perhaps still be the case?  I have the latest Acrobat Reader Mac installer (2019.012.20034) and Acrobat Customization Wizard DC (17.009.20044).  Is there something I am missing here?

Thanks,

John

Multitasking is apparently hurting my batting average here: I should have been specific and stated that the Wizard can only customize Acrobat, not Reader--that's in the docs (and I thought the Wizard UI but perhaps not).

Anyway, the APTEE tool works for Reader. See:

• doc: Pre-deployment configuration (Basic) — Acrobat Administration Guide for Macintosh
• APTEE: Creative Suite Enterprise Deployment
• cmd line examples: Use --eulasuppress. MSI and Cmd-line examples — DC Deployment Planning and Configuration

Thank you for the links.  I've tried getting APTEE to work, just not having very good luck.  I've tried the following command:

sudo ./adobe_prtk --tool=EULA --leid=V7{}AcrobatCont-12-Mac-GM --eulasuppress

    Copyright 2018 Adobe Systems Incorporated

    All rights reserved.

Return Code = 0

and this is what is logged to the oobelib.log on my Mac:

07/22/19 14:55:02:226 | [INFO] |  |  |  | AnalyticsClientLib |  |  | 643815 | Creating Log Instance of type 0

07/22/19 14:55:02:228 | [INFO] |  |  |  | AnalyticsClientLib |  |  | 643815 | createUpdateDb Completed

07/22/19 14:55:02:229 | [INFO] |  |  |  | DispatchClientLib |  |  | 643815 | Dispatch table Not found parallel to binary, looking into P7 folder

07/22/19 14:55:02:229 | [INFO] |  |  |  | DispatchClientLib |  |  | 643815 | Dispatch table file doesnot in parallel to binary or inside the binary, falling back to ACF path.

07/22/19 14:55:02:231 | [INFO] |  |  |  | DispatchClientLib |  |  | 643815 | Dispatch table loaded from path: /Library/Application Support/Adobe/OOBE/PDApp/P7/dispatchtable.xml

07/22/19 14:55:02:237 | [INFO] |  |  |  | DispatchClientLib |  |  | 643815 | (re)load Local Dispatch Table status-[0].

07/22/19 14:55:02:237 | [INFO] |  |  |  | DispatchClientLib |  |  | 643815 | Scope : [2]

07/22/19 14:55:02:237 | [INFO] |  |  |  | DispatchClientLib |  |  | 643815 | Setting scope to GM

07/22/19 14:55:02:237 | [INFO] |  |  |  | DispatchClientLib |  |  | 643815 | EndPoint requested: [IngestAnalytics]

07/22/19 14:55:02:237 | [INFO] |  |  |  | DispatchClientLib |  |  | 643815 | Length of the URL: [28]

07/22/19 14:55:02:237 | [INFO] |  |  |  | DispatchClientLib |  |  | 643815 | Returning from getEndpointAddr: [0]

07/22/19 14:55:02:237 | [INFO] |  |  |  | DispatchClientLib |  |  | 643815 | EndPoint requested: [IngestAnalytics]

07/22/19 14:55:02:237 | [INFO] |  |  |  | DispatchClientLib |  |  | 643815 | Length of the URL: [28]

07/22/19 14:55:02:237 | [INFO] |  |  |  | DispatchClientLib |  |  | 643815 | URL found [https://cc-api-data.adobe.io]

07/22/19 14:55:02:237 | [INFO] |  |  |  | DispatchClientLib |  |  | 643815 | Returning from getEndpointAddr: [0]

07/22/19 14:55:03:137 | [INFO] |  |  |  | DispatchClientLib |  |  | 643973 | Dispatch table Not found parallel to binary, looking into P7 folder

07/22/19 14:55:03:137 | [INFO] |  |  |  | DispatchClientLib |  |  | 643973 | Dispatch table file doesnot in parallel to binary or inside the binary, falling back to ACF path.

07/22/19 14:55:03:138 | [INFO] |  |  |  | DispatchClientLib |  |  | 643973 | Dispatch table loaded from path: /Library/Application Support/Adobe/OOBE/PDApp/P7/dispatchtable.xml

07/22/19 14:55:03:138 | [INFO] |  |  |  | DispatchClientLib |  |  | 643973 | (re)load Local Dispatch Table status-[0].

07/22/19 14:55:03:138 | [INFO] |  |  |  | DispatchClientLib |  |  | 643973 | Scope : [2]

07/22/19 14:55:03:138 | [INFO] |  |  |  | DispatchClientLib |  |  | 643973 | Setting scope to GM

07/22/19 14:55:03:138 | [INFO] |  |  |  | DispatchClientLib |  |  | 643973 | EndPoint requested: [IdentityManagement]

07/22/19 14:55:03:138 | [INFO] |  |  |  | DispatchClientLib |  |  | 643973 | Length of the URL: [33]

07/22/19 14:55:03:138 | [INFO] |  |  |  | DispatchClientLib |  |  | 643973 | Returning from getEndpointAddr: [0]

07/22/19 14:55:03:138 | [INFO] |  |  |  | DispatchClientLib |  |  | 643973 | EndPoint requested: [IdentityManagement]

07/22/19 14:55:03:138 | [INFO] |  |  |  | DispatchClientLib |  |  | 643973 | Length of the URL: [33]

07/22/19 14:55:03:138 | [INFO] |  |  |  | DispatchClientLib |  |  | 643973 | URL found [https://ims-prod06.adobelogin.com]

07/22/19 14:55:03:138 | [INFO] |  |  |  | DispatchClientLib |  |  | 643973 | Returning from getEndpointAddr: [0]

07/22/19 14:55:05:123 | [ERROR] |  |  |  | AnalyticsClientLib |  |  | 643815 | Closing Database handler session

07/22/19 14:55:44:056 | [INFO] |  |  |  | Adobe PRTK |  |  | 646296 | *** Adobe PRTK tool START ***

07/22/19 14:55:44:056 | [INFO] |  |  |  | Adobe PRTK |  |  | 646296 | Adobe PRTK tool EULA invoked

07/22/19 14:55:44:065 | [ERROR] |  |  |  | Adobe PRTK |  |  | 646296 | SetValueForKeyInPCFSubdomainIteratively : V7{}AcrobatCont-12-Mac-GM, {E0EE657B-8AD5-493E-9943-10F07DC05957}, EULADelay, -1

07/22/19 14:55:44:065 | [ERROR] |  |  |  | Adobe PRTK |  |  | 646296 | pcfpath /Library/Application Support/Adobe

07/22/19 14:55:44:065 | [INFO] |  |  |  | Adobe PRTK |  |  | 646296 | *** Trying FILE .

07/22/19 14:55:44:065 | [INFO] |  |  |  | Adobe PRTK |  |  | 646296 | *** Trying FILE ..

07/22/19 14:55:44:065 | [INFO] |  |  |  | Adobe PRTK |  |  | 646296 | *** Trying FILE {AEFT-16.1.1-64-ADBEADBEADBEADBEADBEA}.V7{}AfterEffects-160-Mac-GM.xml

07/22/19 14:55:44:065 | [INFO] |  |  |  | Adobe PRTK |  |  | 646296 | *** Trying FILE {AICY-14.0.2-64-ADBEADBEADBEADBEADBEA}.V7{}InCopy-14-Mac-GM.xml

07/22/19 14:55:44:065 | [INFO] |  |  |  | Adobe PRTK |  |  | 646296 | *** Trying FILE {ESHR-2.2.1-64-ADBEADBEADBEADBEADBEAD}.V7{}Dimension-2.0-Mac-GM.xml

07/22/19 14:55:44:065 | [INFO] |  |  |  | Adobe PRTK |  |  | 646296 | *** Trying FILE {PPRO-13.1.2-64-ADBEADBEADBEADBEADBEA}.V7{}PremierePro-13-Mac-GM.xml

07/22/19 14:55:44:065 | [INFO] |  |  |  | Adobe PRTK |  |  | 646296 | *** Trying FILE {E0EE657B-8AD5-493E-9943-10F07DC05957}.V7{}AcrobatCont-12-Mac-GM.xml

07/22/19 14:55:44:065 | [INFO] |  |  |  | Adobe PRTK |  |  | 646296 | Fetching subdomains for files

07/22/19 14:55:44:066 | [INFO] |  |  |  | Adobe PRTK |  |  | 646296 | Fetched subdomains for files

07/22/19 14:55:44:067 | [INFO] |  |  |  | Adobe PRTK |  |  | 646296 | Successfully updated {E0EE657B-8AD5-493E-9943-10F07DC05957}.V7{}AcrobatCont-12-Mac-GM.xml

07/22/19 14:55:44:067 | [INFO] |  |  |  | Adobe PRTK |  |  | 646296 | *** Trying FILE {ILST-23.0.3-64-ADBEADBEADBEADBEADBEA}.V7{}Illustrator-23-Mac-GM.xml

07/22/19 14:55:44:067 | [INFO] |  |  |  | Adobe PRTK |  |  | 646296 | *** Trying FILE {AUDT-12.1-64-ADBEADBEADBEADBEADBEADB}.V7{}Audition-12-Mac-GM.xml

07/22/19 14:55:44:067 | [INFO] |  |  |  | Adobe PRTK |  |  | 646296 | *** Trying FILE {IDSN-14.0.2-64-ADBEADBEADBEADBEADBEA}.V7{}InDesign-14-Mac-GM.xml

07/22/19 14:55:44:067 | [INFO] |  |  |  | Adobe PRTK |  |  | 646296 | *** Trying FILE {FLPR-19.2.1-64-ADBEADBEADBEADBEADBEA}.V7{}Animate-18-Mac-GM.xml

07/22/19 14:55:44:067 | [INFO] |  |  |  | Adobe PRTK |  |  | 646296 | *** Trying FILE {KBRG-9.0.3-64-ADBEADBEADBEADBEADBEAD}.V7{}Bridge-9-Mac-GM.xml

07/22/19 14:55:44:067 | [INFO] |  |  |  | Adobe PRTK |  |  | 646296 | *** Trying FILE {LRCC-2.3-64-ADBEADBEADBEADBEADBEADBE}.V7{}Nimbus-2.0-Mac-GM.xml

07/22/19 14:55:44:067 | [INFO] |  |  |  | Adobe PRTK |  |  | 646296 | *** Trying FILE {CHAR-2.1-64-ADBEADBEADBEADBEADBEADBE}.V7{}CharacterAnimator-111-Mac-GM.xml

07/22/19 14:55:44:067 | [INFO] |  |  |  | Adobe PRTK |  |  | 646296 | *** Trying FILE {PRLD-8.1-64-ADBEADBEADBEADBEADBEADBE}.V7{}Prelude-8-Mac-GM.xml

07/22/19 14:55:44:067 | [INFO] |  |  |  | Adobe PRTK |  |  | 646296 | *** Trying FILE {SPRK-19.1.22-64-ADBEADBEADBEADBEADBE}.V7{}AdobeXD-3-Mac-GM.xml

07/22/19 14:55:44:067 | [INFO] |  |  |  | Adobe PRTK |  |  | 646296 | *** Trying FILE {B57067F9-E97B-46EE-94F5-179373B81A6C}.V7{}Fuse-1.0-Mac-GM.xml

07/22/19 14:55:44:067 | [INFO] |  |  |  | Adobe PRTK |  |  | 646296 | *** Trying FILE {RUSH-1.1-64-ADBEADBEADBEADBEADBEADBE}.V7{}Rush-1-Mac-GM.xml

07/22/19 14:55:44:067 | [INFO] |  |  |  | Adobe PRTK |  |  | 646296 | *** Trying FILE {LTRM-8.3-64-ADBEADBEADBEADBEADBEADBE}.V7{}Lightroom-8-Mac-GM.xml

07/22/19 14:55:44:067 | [INFO] |  |  |  | Adobe PRTK |  |  | 646296 | *** Trying FILE {DRWV-19.1-64-ADBEADBEADBEADBEADBEADB}.V7{}Dreamweaver-19-Mac-GM.xml

07/22/19 14:55:44:067 | [INFO] |  |  |  | Adobe PRTK |  |  | 646296 | *** Trying FILE {AME-13.1-64-ADBEADBEADBEADBEADBEADBE}.V7{}AdobeMediaEncoder-13-Mac-GM.xml

07/22/19 14:55:44:067 | [INFO] |  |  |  | Adobe PRTK |  |  | 646296 | *** Trying FILE {PHSP-20.0.4-64-ADBEADBEADBEADBEADBEA}.V7{}Photoshop-20-Mac-GM.xml

07/22/19 14:55:44:067 | [ERROR] |  |  |  | Adobe PRTK |  |  | 646296 | EULA Suppression entry has been created in PCF

 

07/22/19 14:55:44:067 | [INFO] |  |  |  | Adobe PRTK |  |  | 646296 | Return code 0

07/22/19 14:55:44:067 | [INFO] |  |  |  | Adobe PRTK |  |  | 646296 | *** Adobe PRTK tool END ***

I'm not sure if this command is supposed to set the EULA or if it is supposed to create a prov.xml file, but the EULA still comes up on Adobe Reader and a prov.xml is not created.   Or maybe the leid isn't correct?  I did come across this guide:

Appendix A: Identifying Installs — DC Deployment Planning and Configuration

With this link, there were a whole bunch of leids for different flavors of Adobe Acrobat, but nothing for reader.

There has to be a better way of accepting the EULA.

Thank you,

John

Hello all.

On our network, updates for both µsoft and Adobe products are supervised by the Microsoft Patch Management infrastructure. When necessary, the Adobe catalog is imported in SCUP, in order to use the Patch Management for our workstations.

In such an environment, is the ARM service necessary, or can it be disabled by default on our workstations? (Adobe Reader DC and Flash player are the default products used)

Are the schedule tasks : "Adobe Acrobat Update Task", "Adobe Flash Player NPAPI Notifier" and "Adobe Flash Player Updater" necessary in our environment?

Thanks in advance for your and your experience.

Chris.

To comment my own post, i need to add that Windows Patch Management = Windows Server Update Services (WSUS).

And the service is more or less already "disabled"

AdobeARM.log Content:

[2019-07-04 18:00:00:0294] Adobe ARM 1.824.31.1644 logging started.

[2019-07-04 18:00:00:0391] bUpdater policy set to disable Updater in SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cServices

[2019-07-04 18:00:00:0391] bUpdater policy set to disable Updater in SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cServices

[2019-07-04 18:00:00:0421] ProductCode: {AC76BA86-7AD7-FFFF-7B44-AC0F074E4100}

[2019-07-04 18:00:00:0421] ProductName: Adobe Acrobat Reader DC MUI

[2019-07-04 18:00:00:0421] ProductVersion: 19.012.20034

[2019-07-04 18:00:00:0421] ProductUACPatching: enabled

[2019-07-04 18:00:00:0484] FeatureLockDown set to disable Updater.

[2019-07-04 18:00:00:0484]    Error Code: 100100

 

[2019-07-04 18:00:00:0484] Automatic updates preference is off

[2019-07-04 18:00:00:0484]    Error Code: 120200

 

[2019-07-04 18:00:00:0485] bUpdater policy set to disable Updater in SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cServices

[2019-07-04 18:00:00:0699] ARM returns ERROR_SUCCESS

[2019-07-04 18:00:00:0699] Adobe ARM 1.824.31.1644 logging finished.

Problem I see: even though it is disabled, it keeps generating unnecessary logs and windows events.

Can't we just safely clean it and get rid of all that pollution?

In my environment (Windows Domain, Windows 10 clients) Acrobat Reader is hardened to the max, settings are applied via GPO

Protected View=2, JavaScript disabled etc.

We do receive PDF files with include JavaScripts and are a kind of automated forms.

Some of these our users need to handle, disregarding the hardening.

While reading I assumed I needed to add the TrustManager key, and then  below the cTrustedFolders.

Now, while still reading, it became more foggy, should I just add f.i. a string named T3 with value \\sharelocation\sharename\folder, or should I add first a key like cAlwaysTrustedForJavaScripts, and in there a string named T3 etc.??? I tried all of these, including to do this at HKCU, HKLM ( and then, Software\Adobe, or Software\Policies\Adobe or adding WOW6432node... enough choices). But none of these work.

Yes when I change iProtectedView to 1, things work, but none of the TrustManager keys will be used then.

I also tried to add cTrustedFolders with a string, and the variant with cAlwaysTrustedForJavaScripts and a string to FeatureLockDown, also does not work.

The main question, does iProtectedView=2 work correct with any PL setup via cTrustedFolders, or not.

[Question moved to the Enterprise Deployment (Acrobat and Reader) forum. -Mod.]

We have a large number of machines in our organization that have Creative Cloud and Acrobat DC, but their copy of Acrobat DC is a few versions behind.  I want to push out an install of the most recent version via SCCM and I seem to be having trouble getting it to work properly.

I created a package on the Adobe Admin Console, it contains Adobe CC and Acrobat DC only.  The folder is on our SCCM server and I created a package that looks in the fodler where the setup.exe resides and runs "setup.exe --silent"  I've also tried "Setup.exe --mode=silent"  and it always fails to run.  It is downloading the data to the ccmcache folder, but is unable to run.   I even tried running JUST the acropro.msi by itself and also no dice.

Any suggestions?

We have a current deployment of CC that seems to work fine using  "Set-up.exe" --mode=silent

Thanks in advance.

UPDATE!

What I have discovered is that, when I create a package through the admin console and download it, if I try to run it locally and not in silent mode it will  immediately return an error:

and will not install.  If I check the PDApp.log, the following is shown:

This particular package is just Adobe CC and Acrobat DC.  I have two others, one that is AdobeCC and Photoshop and one that is  AdobeCC and InDesign.   Both of those seems to work (although for InDesign the installer keeps going for what seems like an excessive amount of time before closing the window.  Even though the software has been installed for several minutes.).

I only get this particular error through the package with Acrobat. Tried with both 32 bit and 64 bit versions.

I have tried re-making it and re-downloading, but it makes no difference.

Hi Guys,

Just wondering if anyone has had any issues running Adobe Reader on Citrix

we have found in our crash dump that RdrCEF.exe is causing the BSOD.

we are running version 2019.012.20035

Crash dump below

Debugging Details:
------------------
KEY_VALUES_STRING: 1

Key  : Analysis.CPU.Sec
Value: 2
Key  : Analysis.Elapsed.Sec
Value: 40
Key  : Analysis.Memory.CommitPeak.Mb
Value: 68
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1

DUMP_CLASS: 1
DUMP_QUALIFIER: 402
BUILD_VERSION_STRING: 14393.3053.amd64fre.rs1_release_inmarket.190612-1836
SYSTEM_MANUFACTURER:  Microsoft Corporation
VIRTUAL_MACHINE:  HyperV
SYSTEM_PRODUCT_NAME:  Virtual Machine
SYSTEM_VERSION:  7.0
BIOS_VENDOR:  American Megatrends Inc.
BIOS_VERSION:  090007
BIOS_DATE:  06/02/2017
BASEBOARD_MANUFACTURER:  Microsoft Corporation
BASEBOARD_PRODUCT:  Virtual Machine
BASEBOARD_VERSION:  7.0
DUMP_TYPE:  0
BUGCHECK_P1: 0
BUGCHECK_P2: 2
BUGCHECK_P3: 0
BUGCHECK_P4: fffff802b7af70dc
READ_ADDRESS:  0000000000000000
CURRENT_IRQL:  2

FAULTING_IP:
nt!KiDeliverApc+ec
fffff802`b7af70dc 483910 cmp     qword ptr [rax],rdx

CPU_COUNT: 8
CPU_MHZ: a86
CPU_VENDOR:  GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 55
CPU_STEPPING: 4
CPU_MICROCODE: 6,55,4,0 (F,M,S,R)  SIG: FFFFFFFF'00000000 (cache) FFFFFFFF'00000000 (init)
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
BUGCHECK_STR:  AV
PROCESS_NAME:  RdrCEF.exe
ANALYSIS_SESSION_HOST:  BANLESTHERBEENA
ANALYSIS_SESSION_TIME:  07-18-2019 14:08:31.0982
ANALYSIS_VERSION: 10.0.18914.1001 amd64fre
TRAP_FRAME:  ffffcd80cf0fde90 -- (.trap 0xffffcd80cf0fde90)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=ffffbb0e10d31598
rdx=ffffbb0df5e23288 rsi=0000000000000000 rdi=0000000000000000
rip=fffff802b7af70dc rsp=ffffcd80cf0fe020 rbp=ffffcd80cf0fe070
r8=0000000000000000  r9=0000000000000000 r10=ffffbb0df5e23278
r11=fffff802b7aee130 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
nt!KiDeliverApc+0xec:
fffff802`b7af70dc 483910          cmp qword ptr [rax],rdx ds:00000000`00000000=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff802b7be9c29 to fffff802b7bd9b70

STACK_TEXT: 
ffffcd80`cf0fdd48 fffff802`b7be9c29 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
ffffcd80`cf0fdd50 fffff802`b7be6d66 : 6f496465`6c65636e 276e646c`756f6320 4320646e`69662074 46464646`78303a42 : nt!KiBugCheckDispatch+0x69
ffffcd80`cf0fde90 fffff802`b7af70dc : 00000000`00007aa0 fffff80b`1bd10b80 00000000`00007bf4 fffff802`b7b7e919 : nt!KiPageFault+0x426
ffffcd80`cf0fe020 fffff802`b7bdd96c : 00000000`00000000 fffff80b`1bd02600 fffff80b`00000000 ffffbb0e`10d31500 : nt!KiDeliverApc+0xec
ffffcd80`cf0fe0b0 fffff802`b7f8b9cd : ffffa702`14c9db01 ffffbb0e`10d31b68 00000000`00000000 00000000`00000000 : nt!KiApcInterrupt+0x29c
ffffcd80`cf0fe240 fffff802`b7f8cb47 : ffffffff`fffe7960 ffffbb0d`fb9a7840 ffffcd80`cf0fe2c0 ffffbb0e`10d31500 : nt!IoCancelThreadIo+0x7d
ffffcd80`cf0fe280 fffff802`b7e7e902 : 00000000`00000000 ffffbb0e`10d31500 00000000`00000000 ffffbb0e`0cd80840 : nt!PspExitThread+0x24f
ffffcd80`cf0fe3c0 fffff802`b7e7e800 : ffffbb0e`10d31500 00000000`00000000 ffffbb0e`10d31500 00000000`00000000 : nt!PspTerminateThreadByPointer+0x96
ffffcd80`cf0fe400 fffff802`b7be9703 : ffffbb0e`10d31500 ffffcd80`cf0fe4c0 00000000`00000000 ffffbb0d`f09138f0 : nt!NtTerminateThread+0x44
ffffcd80`cf0fe440 00000000`67dc223c : 00000000`67dc21ff 00000023`7700edac 00000000`00000023 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`084aebf8 00000000`67dc21ff : 00000023`7700edac 00000000`00000023 00000000`00000000 00000000`085afb08 : wow64cpu!CpupSyscallStub+0xc
00000000`084aec00 00000000`67d7bf51 : 00000000`00000000 00000000`00000000 000044ce`f4ff04a0 00000000`00000000 : wow64cpu!Thunk0Arg+0x5
00000000`084aecb0 00000000`67d6cb60 : 00000000`00000000 00000000`084aed60 00000000`00000001 00000000`00000000 : wow64!RunCpuSimulation+0xf311
00000000`084aed30 00007fff`1c53848d : 00000000`00000000 00000000`00000000 00000000`00000001 00000000`00000000 : wow64!Wow64LdrpInitialize+0x120
00000000`084aefe0 00007fff`1c53832e : 00000000`084af0b0 00000000`00000000 00000000`00000000 00000000`0526c000 : ntdll!_LdrpInitialize+0x109
00000000`084af060 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!LdrInitializeThunk+0xe

Any info would be great.

Thanks,

Steve,

How are you?  I was wondering where it is documented that removing the pre-flight p12 file violates the EULA.    As far as I can tell, our organization does not have the plug-in installed and the file is only present in the windows installation folder.

Thanks,

Jeff 

Hello,

We are having the issue where spooling and printing is running excruciatingly slow. So far these steps seem to resolve the issue. How would I go about centrally changing the settings across the enterprise? We are using BMC Client Management so it should be possible to deploy out a rule to change the keys in the registry for the desktop or user. I just don't know which ones this impacts.

Thank You!

Hey guys,

I've received a signed contract document from the client as the pdf. It's signed with a digital certificate on Adobe Pro. I also have the Adobe Pro, but I'm not able to sign from my end - also using digital sign / certificate option with Adobe Pro - the option is simply disable, I don't know what to do.

You can't change a signed document.

How would your organization have Acrobat Pro installed without the preflight plug-in? How are you telling that you don't have it installed?

Bernd, is correct.  Once the document is signed, it cannot be changed. Therefore it is imperative that the person who sends a document requiring two signatures must provide two signature fields created for the form to be signed by the signatories. 

Hallo liebes Forum,

ich konnte leider zu meiner Frage keinen Eintrag finden und würde diese hiermit einmal eröffnen. Würde mich freuen, wenn ihr eine Lösung habt:

Es geht darum, dass ich ein PDF Formular erstellt habe mit nur einem Feld. Dieses Feld ist ein Dropdowmenü mit Adressen, die durch Java Script entsprechend dargestellt werden. Hierbei ist die Schriftart Arial und die Schriftgröße liegt bei 3, da dieses Adressfeld an einem Platzhalter mit ensprechender Größe eingefügt wird.

Hier nun mein Problem: Beim Export, egal wie hoch ich die Auflösung einstelle, wird der Text in der JPG-Datei sehr pixelig ausgeworfen. So sehr, dass man den text nicht mehr erkennt. Die Größe des Feldes ist B: 73,41 pt und H: 19,76 pt.

Gibt es eine Möglichkeit, dass das nicht mehr passiert oder würde es einfach wegen der Größe des Feldes und der Schirft nicht klappen. In Acrobat DC ist alles super.

Ich danke euch für eure Hilfe!

Viele Grüße,

Matthias

Good afternoon,

I'm currently unable to find the url for the Adobe DC patches so I can deploy them via GPO. Just trying to find the page where they are in windows installer packages.

Could anyone please redirect me to the correct page. I have the license agreement to distribute but nothing is pulling up with the urls I was sent.

[moved from Installing, Updating, & Subscribing to Acrobat to Enterprise Deployment (Acrobat and Reader)]

Check the Release Notes for each update.  They have links to the update MSP files.

DC Release Notes — Release Notes for Acrobat DC Products

Over the past 4 years, I've bought 16 Acrobat licenses through TechSoup. I have a single Adobe login and I've only been able to register 4 serial numbers through it. When I try to register more, it tells me, "An error appeared while registering your product". Plus, some users get a popup when using it telling them to sign into the registration website and when they do, they can use Acrobat, even though it's not registered there. How do I fix this?