Hi,
For more information please visit http://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/licensing.html#imagedeploy
Thanks
Ravi
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Re: Adobe Acrobat DC Standard, Sysprep and CCE Serial not surviving....
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Remote Desktop for Mac crashes when using Adobe Pro DC
We have an issue with our RemoteApp deployment on Mac's using the Microsoft Remote Desktop Application where if a user opens the Bates numbering or Combine PDF windows, it crashes the client with a "Buffer Overflow" error. The user is then unable to connect to any RemoteApp's until that window is closed on the server session. Has anyone had issues or seen this in the past?
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Re: Acrobat and AUSST
So no one has the AUSST server updating Acrobat?
Adobe has provided no further Documentation on using AUSST?
When running RemoteUpdateManager, and reviewing the log, RUM and AUSST report no new updates available for ACROBAT pro (installed 15.006.30033 knowing there are updates (15.006.30244) available)
Looking into the AUSST folder structure on the server, I can clearly see the Acrobat Update sitting in the folders
I have applied the OVERRIDES file in the proper location (other CC apps update properly) but acrobat continues to not update!
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Re: Acrobat and AUSST
Something odd there. You are delpoying CC yet you have installed the Continuous version of Acrobat Pro, which is outside its remit?
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Re: Acrobat and AUSST
So odd, I got it wrong. I mean you installed the CLASSIC version. The continuous version is what CC uses - at least for retail customers.
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Re: Acrobat and AUSST
Actually I am installing both versions, but my current test version is CLASSIC, since there is NO documentation that indicated CLASSIC\CONTINUOUSE what does that matter.
I have 300 Licenses of CC which could have an install of Acrobat
and then a different 200 installs of Straight Acrobat.
How ever you are not anwsering my question
Has anyone been successfull with getting AUSST\RUM to apply updates to Acrobat? if so what are the peticulars.
@Test Screen Name, do you have this working at all? or are you just padding your points
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Re: Adobe Acrobat DC Standard, Sysprep and CCE Serial not surviving....
Thanks Ravi
I will try that. Honestly don't get why adobe makes this stuff so not obvious. i will mark it as answered once i get a change to create a new image and test this method.
Thanks again! Glad the forums are better than adobe's actual support line.
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Re: Acrobat and AUSST
Just padding. Shameless.
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Re: Adobe Acrobat DC Standard, Sysprep and CCE Serial not surviving....
Hi Ravi
I have a two quick question about the step 1 and 2 parts and want to verify this is what i need to configure/not configure.
- Question 1: For the APTEE command; the absolutepath=where i'm going to be calling the prov.xml from or is it where it will save it? I ran the command and it create the prov.xml in the same folder the adobe_prtk.exe is located in vs the path i specified so in turn i assume that path is where the prov.xml file will live on my imaged os machine?
- ie: adobe_prtk --tool=VolumeSerialize --generate --serial=xxxx-xxxx-xxxx-xxxx --leid=V7{}AcrobatESR-12-Win-GM [--regsuppress=ss] [--eulasuppress] [--locales=ALL] [--provfilepath=C:\programdata\mytools\win10-utils\prov.xml]
- Question 2: In the Acrobat DC customization wizard in the Personalization options:
- Undo the Grant Offline Exception
- Remove the CCE serial number in the serial number field
- Leave a check box next to the "Allow standalone Acrobat deployment with CCE serial".
- Then do any other customizations i had done previously.
Thanks again!
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Login prompt at first start of Acrobat Pro DC
We're deploying Acrobat Pro DC in our enterprise and a few machines get a login prompt, to Adobe, at DC first start. We've created a Transforms with the DC customization tool that adds our license number
msiexec.exe /q ALLUSERS=2 /i "AcroPro.msi" TRANSFORMS="Default-Silent.mst" /l %windir%\temp\axii.log
We've uninstalled DC and reinstalled it which seems to fix the issue. I'd like to understand what Acrobat is trying to do at first start.
Could this prompt be coming from the system not having a good Internet connection so Acrobat can phone home and verify it's license?
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Re: Adobe Acrobat DC Standard, Sysprep and CCE Serial not surviving....
Hi,
1. For query 1, "--provfilepath" takes the absolute folder path where you want the prov.xml file to be created. Also please run these commands in admin command prompt. Please use "--provfilepath=C:\programdata\mytools\win10-utils" for your case.
2. For query 2, yes your understanding is correct.
Please let me know in case of any issues.
Thanks
Ravi
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Re: Acrobat and AUSST
Hi ,
We don't provide support for Acrobat/ Reader in RUM yet, this is what we will be providing in future RUM releases.
For now you can update Acrobat/Reader by launching it and then Help-> Check for Update . It will automatically pull available updates from your AUSST server setup .
Thanks & Regards,
Sourab Sharma
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Acrobat plugin causes problems in Word 2016
We are about to migrate about 2000 computers to Office 2016.
We have a problem when Office 2016 and Acrobat Pro are both installed. We'll submit it to both Microsoft and Adobe.
The problem occurs when Acrobat Pro is present and the plugin is integrated in Word 2016. From Word, if we close a document using the "close document" menu item, the document closes, but the cursor is changed to a spinning cursor. The computer/application (MS Word) is not frozen but the cursor is in spin mode until we move the cursor to the top or bottom of the page (in order to go outside the document portion). If we close the document using the x (top right), the document closes properly. Otherwise, the plugin is functional.
To simplify the problem, I've done a clean install of Windows 7 (without joining the computer to a domain and without any configuration). I then installed Office 2016 (32 bits) and installed all updates (Windows Update AND Microsoft Update). The Word version is 16.0.4456.1003. I then installed Acrobat Pro. I've tried with both version 11 (11.0.18) and DC (15.023.20053), and I reproduced the problem. If I remove the Adobe plugin, the close documents menu item works properly.
I'd like help to fix that problem or at least, to see it fixed in a new update.
Thanks.
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Prevent Acrobat update from installing the Chrome extension
Hi all,
It appears the latest Acrobat update installs an extension for Google Chrome. Is there any way to prevent this?
I am aware that it would be possible to block the extension using the "Configured extension blacklist" Google Chrome group policy, but I don't want to block it entirely, just prevent it from installing automatically.
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Unable to download the Acrobat DC Customization Wizard
I need to use the customization wizard to grant an offline exception before installing acrobat dc on a computer, I have done this many times. Today, the ftp site is failing and I cannot get to the download for the customization wizard.
I am starting here, Installation and setup — Acrobat Customization Wizard DC for Windows and when I click the link for the windows download to go here, ftp://ftp.adobe.com/pub/adobe/acrobat/win/AcrobatDC/misc/ it says the site cannot be reached.
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Re: Unable to download the Acrobat DC Customization Wizard
The link works for me. Perhaps the site was down. Try again.
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Re: Unable to download the Acrobat DC Customization Wizard
Still not working for me. I have tried on multiple machines and made sure we are not blocking it.
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Re: Prevent Acrobat update from installing the Chrome extension
Try this: Lockable Settings
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Re: Unable to download the Acrobat DC Customization Wizard
Try and see if you can navigate the tree: ftp://ftp.adobe.com/
I think if the site was down there would be numerous complaints which tends to make me think the problem is with your network. Try accessing the site from outside you network as a test.
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Re: Unable to download the Acrobat DC Customization Wizard
Tried that already, and no I cannot get to it. Tried on my personal pc from Starbucks when I was at lunch and could not get to it. We called Adobe support and they said they are having difficulties with their FTP site; but that was several hours ago.
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