Your answer is not correct. You have provided link there i can download AcroRdrDCUpd1900820074.msp file with extension (.msp). I do not need .msp Adobe Customization Wizard does not recognize this extension. I need .exe file. From .exe file i can extract .msi file and now i can use it with Adobe Customization Wizard. Please try to look yourself. There is no 20074v.exe file for enterprise.
Hello kglad.
Thanks for movin into the right forum.
For this installation I license keys for MAC and Windows.
Regards
Dirk
Hi csuserbp,
No need to alter the permissions for the file. Converting it to binary created the problem here.
Anyways, Please follow the steps below. This should stop the auto-update for classic 2017:
1. Create a plist with name 'com.adobe.Acrobat.Pro.plist' as stated below and place it in /Library/Preferences folder
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>2017</key>
<dict>
<key>FeatureLockdown</key>
<dict>
<key>bUpdater</key>
<false/>
</dict>
</dict>
</dict>
</plist>
2. Quit Acrobat and Reader Instances and launch Activity Monitor
3. Go to 'view' menu of Activity monitor and enable 'All Processes' option
4. Search 'cfprefsd' in search box of monitor
5. Force quit all cfprefsd processes listed
6. Launch Acrobat/ Reader you should not see any calls now!
Let me know if you face any issue further!
Thanks,
Saurav Bhatia
Sorry for the inconvenience you are facing.
Could you please share a snapshot of the home screen (after launching Reader). We want to ensure if you have any workflow files(for Review,View,Sign) in your Recents file list.
Hi
I can't Administrer team
My account are jss@factum2.dk
Is says - there is an problem - kontakt support.
We have users
hkr@factum2.dk
We cant get acces to the licensnumbers
The answer appears to be correct because 074 is not available on the Reader download page, on the FTP site which provides enterprise installers, or from the Release Notes. While there might be an 074 .exe I don't know about, it's likely you'll need to do the standard update deployment: Apply your MST and the new .msp to the existing installer and redeploy.
I have an exclamation mark in the middle of the AcroTray icon.
I feel like I am going insane with this issue. I open up any pdf document. For a few seconds it is operating - I can scroll, but then it freezes and the message "not responding" shows.
I have uninstalled and reinstalled my Acrobat Pro DC. I have tried a chat support and they sent me to Adobe Community.
All day I could not do any work in my PDF files. I tried creating a pdf from Word doc and it freezes too.
Please please help me.
Noreen
I suggest you contact support, as the message says. Good luck!
Have been running Adobe DC or Creative Suites using Named User deployment in a Cittrix XenDesk 7.16 environment using stateless machines with user profiles for 6months with no issues. Yesterday when users tried to login to Adobe DC they are getting the popup for the "License limit reached" and the two options to either "sign me out of other computers so I can sign in here"or "I signed out of one computer so I can sign in here" Each user has their own Named User license assigned. What all of sudden could be causing the license to not "release/reset" when the VDI machine is shutdown. Once again this starting happening just yesterday and is taking place with separate companies that we support each with their own Adobe Subscription Accts. The architecture for the XenDesk environment is the same for all of them.
Dear STAFF,
I have same issue that Start tour menu pop-up on the first launch, so I found this page and your registry informations.
But we need to hide Start tour menu both all users who launch acrobat reader dc for the first time. Do you have any solutions?
Acrobat Reader DC 19.008.20074 is installed on the Windows 7 machines.
Moving this query to Enterprise Deployment (Acrobat and Reader) community.
Tried both registry strings, but the Welcome Tour screen pops everytime up:
[HKEY_CURRENT_USER\SOFTWARE\Adobe\Acrobat Reader\DC\AVGeneral\Welcome Tour]
@=""
"bHideHelpWelcome"=dword:00000001
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cWelcomeScreen]
@=""
"bShowWelcomeScreen"=dword:00000000
Could you please provide a correct solution
According to the docs, the preference resides directly under AVGeneral. General Preferences
Try this path:
[HKEY_CURRENT_USER\SOFTWARE\Adobe\Acrobat Reader\DC\AVGeneral]
"bHideHelpWelcome"=dword:00000001
Thanks for the quick responce, tried you suggestion but still the Welcome Tour popus up everytime:
[HKEY_CURRENT_USER\SOFTWARE\Adobe\Acrobat Reader\DC\AVGeneral]
@=""
"bHideHelpWelcome"=dword:00000001
I just gave it a test, and it works for Acrobat:
[HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\DC\AVGeneral]
"bHideHelpWelcome"=dword:00000001
Doesn't work for Reader. I'll have to get some more answers on this.
Thanks for the investigation! I eagerly await your response.
Hi and thanks!
Well, yes, in test environment – “bAcroSuppressUpsell” does the job exactly as wanted. Haven’t tried deploy it, but probably no problems.
More thanks, Alar.
I have a computer lab all installed with Acrobat Reader DC. Some of them are on version 2019.008.20071, and some are on 2019.008.20074. We are having an issue with the header being cut off / trimmed when printing in Acrobat Reader version 2019.008.20071, but prints perfectly fine in version 2019.008.20074. Why is it that some PCs are able to update automatically, and others are not? How can I trigger the automatic update for all the PCs, and not have to manually update each computer 1 by 1? All PCs have the AdobeARMservice started.
Trying to push an Uninstall script to our Windows 10 clients. We are pushing AdobeAcroCleaner_DC2015.exe /silent /product=1 /cleanlevel=0 via SCCM to our clients running Windows 10 1803 and it is failing on 90% of them. This is failing for both Adobe Acrobat Reader DC 2015 and 2018.
Also when digging through C:\users\username\AppData\Local\Temp\RaftLogs we are seeing the below:
We have not had any of these issues pushing to our Windows 7 clients.
The entire reason we are forcing an uninstall is because our end users are seeing Adobe Acrobat Reader DC 2015 and 2018 hang and not allow them to open PDFs until the AcroRd32.exe process(s) are killed in the task manager manually. We have never had this problem until we started rolling out Windows 10.
The only fix we found was to disable "Enable Protected Mode at startup" which is not an ideal fix.
I've created an App-V sequence of Adobe Acrobat DC 18.011.20063 via the document App-V Deployment | Acrobat DC. When I test by installing on a VM using the Powershell command Add-AppvClientPackage <package.appv> -DynamicDeploymentConfiguration <DeploymentConfig.xml> | Publish-AppvClientPackage -Global | Mount-AppvClientPackage, it installs and launches successfully.
However, when the same sequence is pushed to the machine via SCCM, the Adobe Acrobat DC shortcut is missing from the Start Menu. The Distiller shortcut is present as well as all the files in the App-V folder. I've tried many things to get this to work properly and no luck.
There is an application in the DeploymentConfig.xml called AcrobatInfo.exe which has the same <name> as Adobe Acrobat DC. I've set that to "Application Enabled=False" and no luck.
Any ideas to help me out? I'm stumped.